HR and People Ops Coordinator

Job Title: HR & People Operations Coordinator (Temporary – 3+ months, potential to convert)
Location: Wilmington, MA (hybrid schedule)

Website: https://www.wmfts.com/en/
Group: https://www.spiraxgroup.com/

When you join Watson-Marlow Fluid Technology Solutions, a part of the Spirax Group, you will be integrated into a cooperative and encouraging team, participate in challenging yet critical work, and experience ongoing growth opportunities to help you achieve your full potential. Visit our website to learn more.

This is a temporary assignment for at least 3 months. Depending on business needs and performance, there may be an opportunity for extension or conversion to a full-time role, but this is not guaranteed.

This role will focus on:

As the HR & People Operations Coordinator, you play a vital role in supporting the full employee lifecycle — from recruitment and onboarding to day-to-day HR operations and offboarding. You bring precision, empathy, and reliability to every process, ensuring that colleagues experience a consistent, high-quality interaction with HR at every stage of their journey.
Reporting to the HR Manager, you’ll help the HR team deliver seamless and compliant operations across the Americas Division. Your work supports critical HR processes such as data management, onboarding logistics, HR systems accuracy, policy administration, and colleague communications.
You thrive in a dynamic environment, balancing administrative excellence with genuine care for people. Whether preparing an offer letter, coordinating onboarding, processing a change in ADP, or assisting with engagement initiatives — your focus is on accuracy, responsiveness, and creating a positive experience for every colleague.

What you’ll be doing

• Support the full employee lifecycle — from onboarding and data management to engagement and offboarding — ensuring accuracy, consistency, and a positive colleague experience.
• Maintain and update employee data within ADP Workforce Now and related HR systems, ensuring data integrity, confidentiality, and compliance.
• Prepare and process new hire documentation, offer letters, and employment changes in collaboration with the HR Manager.
• Coordinate onboarding logistics, including system setup, orientation scheduling, and Day One readiness, to deliver a seamless new hire experience.
• Create and edit requisition requests, draft or update job postings, and coordinate approvals with hiring managers and Talent Acquisition.
• Monitor the status of open requisitions and facilitate communication between HR, hiring managers, and Talent Acquisition.
• Manage shared HR inboxes by providing timely, accurate, and professional responses to routine questions, assigning more complex inquiries to the appropriate HR team member for follow-up, and maintaining documentation of all resolutions.
• Respond to general questions about policies, benefits, and HR processes by referencing approved guides and resources — providing factual information only and escalating interpretive questions to the HR Manager or Reward team.
• Ensure all required documentation and records are collected, maintained, and stored in accordance with company policy and legal requirements.
• Generate standard HR reports, metrics, and data summaries to support HR operations and reporting needs.
• Provide administrative and data coordination support to the Reward Team, including assistance with compensation, review logistics, data validation, and survey participation as needed.
• Assist in planning and executing HR programs such as onboarding sessions, colleague events, training logistics, and engagement initiatives.
• Maintain HR templates, trackers, and process documentation to ensure consistency and accuracy across the HR function.

Who you’ll be working with

• HR Manager – You will report directly to the HR Manager, supporting the day-to-day execution of HR processes and serving as a key link between HR operations and the wider colleague population.
• Reward & People Analytics Manager – You will provide administrative and data support for compensation cycles, survey participation, and reporting logistics.
• Talent Acquisition Partner – You will coordinate job posting updates, requisition requests, and candidate onboarding handoffs, ensuring smooth transitions from offer to start date.
• Payroll – You will partner with payroll colleagues to share accurate employee data and documentation for timely and correct processing of transactions.
• Hiring Managers – You will communicate regarding requisition details, onboarding tasks, and employee changes, ensuring all actions are documented and completed accurately.
• Colleagues Across the Division – You will be a visible, trusted point of contact for standard HR inquiries, providing accurate information, guidance to resources, and warm support throughout the employee lifecycle.
• Global and Regional HR Teams – You will collaborate as needed to ensure consistency in HR processes and compliance with global and divisional standards.

This is what you’ll need to be successful in this role

• Strong attention to detail and accuracy in managing employee data and documentation.
• Proficiency with Microsoft 365 tools and comfort learning HR systems such as ADP Workforce Now.
• Experience supporting benefits-related inquiries or processes.
• Ability to prioritize and manage multiple administrative tasks with professionalism and confidentiality.
• Clear, courteous, and professional written and verbal communication skills.
• Service-oriented mindset with a collaborative and approachable demeanor.
• Commitment to continuous learning and alignment with Watson-Marlow’s values of care, curiosity, and integrity.

Physical and ADA Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to communicate clearly with employees and external partners in person, virtually, and in writing.
• May occasionally need to lift or move materials weighing up to 15 pounds (e.g., onboarding materials, files, or event supplies).
• Must be able to navigate an office environment and attend in-person meetings or onboarding sessions as required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

This position offers an hourly salary range of $28-35 USD. Final salary offers are determined by multiple factors, including education, experience, internal equity, geographic location, and the candidate’s expertise, and therefore may vary from the range listed. For roles based outside Massachusetts, the applicable salary range may be lower.

This is a temporary hourly role expected to last a minimum of 3 months. Extensions or full-time opportunities may be considered based on business need, budgeting, and performance during the assignment. Candidates should be comfortable with a temporary arrangement while also knowing their work will be impactful and visible across the HR function.

Everyone is Included at Spirax Group
We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.

We know that everyone needs some extra help from time to time, so we have introduced a range of additional benefits through our Group Inclusion Commitments. Learn more at Our Inclusion Commitments.

Company Overview
At Watson-Marlow Fluid Technology Solutions, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single-use applications.

Watson-Marlow is part of Spirax Group, a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.

Our purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!

Our inclusive culture and values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.

Pay: $28.00 - $35.00 per hour

Expected hours: No more than 40.0 per week

Experience:

• HR admin: 2 years (Required)

Ability to Commute:

• Wilmington, MA 01887 (Required)

Work Location: Hybrid remote in Wilmington, MA 01887