HR Business Partner

Description

Position Description

Position Title:

HR Generalist

Job Code: E4006

Business Title, if applicable

HR Business Partner

Reports To:

VP, HR High Rise

Department:

HR

FLSA Status:

Exempt

Last Updated:

February 2019

The Company

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.  

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.  

Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential. 

Job Responsibilities

Perform functions to assist with various aspects of Human Resources within assigned properties, including associate relations, and compliance, guided by precedent and working within the limits of established policies and procedures.

Essential Duties & Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

1. Serve as Human Resources contact for assigned properties. Respond to associate and management inquiries regarding policies, procedures, and programs.
2. Ensure compliance with HR related federal, state and local requirements and regulations, including but not limited to, Workers’ Compensation, FMLA, I-9s, FLSA, EEO and FCRA .
3. Provide support with associate relation counseling and related activities. Assist management in the implementation and communication of associate handbooks, policies, procedures and provide interpretation as needed. Participate in the investigation of associate complaints.
4. Assist with the population and maintenance of the Human Resource Information System.
5. Partner with HR Corporate to administer functions in the areas of training and associate development, compensation and benefits. Coordinate daily transactions within properties and provide guidance and assistance to associates with research, questions and concerns. Participate in the annual benefits enrollment and performance evaluations processes.
6. Coordinate the on-boarding process. Complete and maintain necessary documentation and may coordinate and conduct new hire orientation.
7. Coordinate the termination process including conducting exit interviews and completing necessary documentation.
8. Maintain associate files and records while complying with legal requirements to protect associate privacy. 
9. Coordinate associate events and activities.
10. Maintain awareness of legal requirements and government reporting regulations affecting human resources functions. Generate and file all required reports as needed.
11. Assist with other support activities and special projects as needed to maintain workflow and efficiency within the Human Resources functions. 

Additional Duties & Responsibilities

1. Conduct business at all times with the highest standards of personal, professional and ethical conduct.
2. Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervisor of unusual equipment or operating problems and the need for additional material and supplies.
3. May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
4. Ensure all safety precautions are followed while performing the work.
5. Follow all policies and Standard Operating Procedures as instructed by Management.
6. Perform any range of special projects, tasks and other related duties as assigned.
7. Visit assigned properties as required

Supervisory Responsibility

No supervisory responsibility.

Education & Experience

Bachelor’s degree in human resources or related field from an accredited college or university, and three to five years of HR experience; or equivalent combination of education and experience.

Knowledge, Skills & Proficiencies

• Knowledge and ability to apply Federal, State and local employment laws.
• Excellent customer service skills
• Bilingual Spanish
• Strong verbal and written communication skills. Ability to communicate and provide guidance to all associate levels.
• Detail oriented and strong organizational and multi-tasking skills.
• Must have strong proficiency in Windows and Microsoft Office, including but not limited to Word, Excel, Power Point and Outlook. Proficiency researching the Internet. Previous experience with HRIS systems preferred.
• Ability to work with sensitive or confidential information.
• Ability to meet deadlines and work well under pressure.
• Ability to work in a team environment as well as independently and be self-driven.
• Critical thinking, problem solving, judgment and decision-making abilities.

Tools & Equipment Used

Computer and peripherals, standard and customized software applications and tools, and usual office equipment.

Physical Requirements / Working Environment

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position works under usual office conditions. The associate is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. The incumbent must be able to work extended and flexible hours and weekends as needed. Physical demands include ability to lift up to 30 lbs.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

Travel

Work involves driving/traveling to properties.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.