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Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.
Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things.
Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.
Performance matters. We take pride in it. We own it. We show up for one another and for our communities.
Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible — together.
JOB DESCRIPTION:
Driven Brand’s Human Resources group is looking for a Driven HR Coordinator who wants to make a difference!
Reporting to the Senior Manager, HR Operations, this role manages a variety of ServiceNow tickets to address and resolve HR-related requests across the organization efficiently. You will support various HR functions and ensure a positive work environment while collaborating with both management and staff to meet operational needs in a fast-paced service center.
Partnering with employees and management to support various human resources functions
Data Entry included but not limited to inputting new employee records, employee change requests, processing terminations, and other changes requested by management
Onboarding new employees, including outreach to managers to assist with Onboarding tasks
Complete Forms I-9, verify I-9 documentation, and maintain I-9 files in accordance with legal requirements
Respond to employee questions and concerns regarding HR policies, benefits, payroll, and other related matters
Updates all employee changes in all HR systems as requests and approvals come through the HR ticketing system.
Performing reporting analysis to audit data and check for accuracy
Partnering with HR Service Center Manager, HR Generalists, and other Coordinators on various projects
Handle Unemployment Claims, State Separation notifications, and daily audits of data
Support HR team with any additional tasks, as needed to facilitate day-to-day HR operations
Partnering with HRSC team to handle HR mail including sorting and responding to Verifications of Employment
Strategizing ways to improve various HR processes
Bachelor’s degree (Business, Finance, Accounting, Economics or Human Resources preferred)
1+ years of Human Resources or Administrative experience preferred
Workday, or other HRIS system experience and knowledge preferred
ServiceNow experience a plus
Proficiency with Microsoft Office Applications (Word, Excel, PowerPoint, Outlook)
Able to exercise effective judgment, sensitivity, & creativity to changing needs and situations
Team player with ability to work in a demanding and dynamic fast-paced environment with the flexibility to adjust to changing priorities and deadlines
Proven strong organizational skills and ability to manage multiple priorities
Able to establish and maintain healthy working relationships in the course of business
Strong communication skills and ability to interact successfully in a team environment
Ability to handle sensitive information with discretion and confidentiality
Ability to work hybrid schedule; onsite 3 days a week
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
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