HR Manager (Female)

Ace Dispatch Solutions is seeking a highly motivated and experienced HR Manager to join our dynamic and growing team. The ideal candidate must have a strong HR background, preferably in a Call Center, Dispatch Center, or IT company.
This position is open to female candidates only.

Key Responsibilities

• Develop and implement HR strategies and policies aligned with the company’s goals.
• Lead the full recruitment cycle (job posting, interviewing, hiring, onboarding).
• Support ongoing business needs through effective employee development, engagement, and retention.
• Oversee and manage the performance appraisal system to ensure continuous improvement.
• Maintain and update pay plans, benefits, and HR records.
• Identify training needs, develop training plans, and monitor employee progress.
• Ensure legal compliance and adherence to HR best practices.
• Handle employee relations, conflict resolution, disciplinary actions, and terminations professionally.
• Maintain a healthy, positive, and productive workplace environment.

Requirements

• Proven experience as an HR Manager or Senior HR Executive.
• Experience in a Call Center/Dispatch Center/IT company is highly preferred.
• Strong understanding of HR policies, labor laws, and compliance requirements.
• Ability to work with HR metrics, data, and documentation.
• Excellent interpersonal, negotiation, and presentation skills.
• Ability to handle sensitive situations with professionalism.
• Bachelor’s degree in Human Resources or related field.
• Strong English communication skills are mandatory.

Job Details

• Shift: 1 PM to 10 PM (9-hour shift)
• Gender Requirement: Female
• Salary: PKR 40,000 – 70,000

Job Type: Full-time

Pay: Rs40,000.00 - Rs70,000.00 per month

Work Location: In person