HR Manager -Female (Surat)

Recruitment and Hiring:

As an HR Manager you will be responsible for managing all aspects of the human resources function, including recruitment, employee relations, compensation, and benefits, with a focus on fostering a positive and engaging work environment for gaming staff. This includes ensuring compliance with labour laws and regulations, as well as promoting employee development and retention within the unique context of a gaming environment. Key Responsibilities:

• Developing and implementing recruitment strategies to attract and hire qualified gaming staff, including employees for positions like game hosts, technicians, and customer service representatives.
• Conducting interviews, background checks, and offer negotiations.
• Ensuring adherence to turnover timeframes and optimizing recruitment costs.

Employee Relations:

• Addressing employee concerns and resolving conflicts, fostering a positive and supportive work environment.
• Managing employee performance, including appraisals and disciplinary actions, and providing feedback and coaching.

Compensation and Benefits:

• Administering compensation and benefits programs, including salaries, bonuses, and other employee benefits, ensuring competitiveness and adherence to company policies.
• Managing payroll and ensuring accurate and timely payment of employee wages.

Training and Development:

• Developing and implementing training programs to enhance employee skills and knowledge in areas such as game knowledge, customer service, and workplace safety.
• Monitoring employee performance and providing opportunities for career advancement.

Compliance:

• Ensuring compliance with labor laws and regulations, including minimum wage requirements, employment standards, and workplace safety standards.
• Adhering to company policies and procedures, ensuring a fair and equitable workplace for all employees.

HR Operations:

• Maintaining accurate and up-to-date employee records, ensuring compliance with all HR policies and procedures.
• Managing HR systems and technology, ensuring efficient and effective HR operations.

Strategic Planning:

• Collaborating with senior management to develop and implement HR strategies that support the overall business goals of the game zone.
• Utilizing HR analytics to make informed decisions about workforce planning, talent management, and other HR initiatives.

Qualifications:

• Masters/ Bachelor's degree in Human Resources, Business Administration, or a related field.
• 7+years of Experience in HR management, ideally with experience in a customer-facing or entertainment industry environment.
• Strong knowledge of labour laws, regulations, and HR practices.
• Excellent communication, interpersonal, and conflict resolution skills.

Job Type: Full-time

Pay: ₹45,000.00 - ₹60,000.00 per month

Ability to commute/relocate:

• Dumas, Surat, Gujarat: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Work Location: In person