HR Manager (Recruitment + Attendance + Payroll)

Travels Hook Pvt Ltd.
We are looking for a professional and experienced HR Manager to manage our call-center HR operations. The ideal candidate must have strong experience in recruitment, attendance & payroll, employee relations, and performance management—especially for call-center teams.

Responsibility

• Manage end-to-end recruitment for call center agents (job posts, screening, interviewing, hiring).
• Maintain attendance, leave records, late/absent deductions, rosters, and timesheets.
• Handle employee onboarding, training, and documentation.
• Implement HR policies, SOPs, and performance improvement plans.
• Conduct daily, weekly, and monthly performance reviews.
• Manage employee relations, conflict resolution, and disciplinary actions.
• Prepare payroll reports, salaries, bonuses, and commission sheets.
• Ensure compliance with company policies and labour laws.
• Coordinate with management on KPIs and performance targets.
• Maintain a professional, productive, and positive work environment.

Requirement

• Bachelor’s degree in HR, Business, or relevant field.
• Minimum 2–3 years HR experience (Call Center HR experience preferred).
• Strong communication, admin, and documentation skills.
• Ability to work under pressure and handle multiple tasks.
• Proficiency in MS Office (Excel, Sheets) and HR software is a plus.

Job Type: Full-time

Pay: Rs45,000.00 - Rs80,000.00 per month

Work Location: In person