HR Officer – Staff Welfare & Insurance

1. Employee Welfare & Engagement

• Implement and monitor staff welfare programs, initiatives, and activities.
• Plan and organize employee engagement events, recognition programs, and health initiatives.
• Serve as a point of contact for employee grievances, welfare-related queries, and support services.
• Conduct periodic employee satisfaction surveys and follow-up actions.

2. Insurance Administration

• Manage employee insurance programs (health, life, accident, etc.) and liaise with insurance providers.
• Ensure timely renewals, claims processing, and resolution of insurance-related issues.
• Maintain accurate records of all employee insurance coverage and claims.

3. HR Operations & Compliance

• Support HR in implementing company policies and procedures related to welfare and benefits.
• Ensure compliance with labor laws, insurance regulations, and internal HR policies.
• Assist in onboarding and exit formalities with a focus on welfare and benefits.
• Prepare reports on employee welfare, insurance claims, and related metrics.

4. Coordination & Reporting

• Liaise with internal departments and management regarding welfare programs and insurance updates.
• Provide guidance and support to employees on insurance benefits, entitlements, and claims.
• Maintain confidentiality of employee records and sensitive HR information.