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HR Officer – Staff Welfare & Insurance

JOB_REQUIREMENTS

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1. Employee Welfare & Engagement

  • Implement and monitor staff welfare programs, initiatives, and activities.
  • Plan and organize employee engagement events, recognition programs, and health initiatives.
  • Serve as a point of contact for employee grievances, welfare-related queries, and support services.
  • Conduct periodic employee satisfaction surveys and follow-up actions.

2. Insurance Administration

  • Manage employee insurance programs (health, life, accident, etc.) and liaise with insurance providers.
  • Ensure timely renewals, claims processing, and resolution of insurance-related issues.
  • Maintain accurate records of all employee insurance coverage and claims.

3. HR Operations & Compliance

  • Support HR in implementing company policies and procedures related to welfare and benefits.
  • Ensure compliance with labor laws, insurance regulations, and internal HR policies.
  • Assist in onboarding and exit formalities with a focus on welfare and benefits.
  • Prepare reports on employee welfare, insurance claims, and related metrics.

4. Coordination & Reporting

  • Liaise with internal departments and management regarding welfare programs and insurance updates.
  • Provide guidance and support to employees on insurance benefits, entitlements, and claims.
  • Maintain confidentiality of employee records and sensitive HR information.

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