HR Recruiter

Job Summary:

We are seeking an enthusiastic HR Recruiter to manage the complete rider lifecycle, focusing on sourcing, hiring, onboarding, and retention for our logistics/quick commerce operations.

Key Responsibilities:

• Source riders using online and offline channels (referrals, field sourcing, job portals, walk-ins).
• Convince potential riders by clearly explaining the benefits of joining the company, including the payout structure, model details, and growth opportunities.
• Conduct rider interviews and evaluations according to company standards.
• ​Maintain a strong pipeline to meet daily/weekly rider targets.
• Clearly explain job expectations, payout calculations, rental models, working hours, and performance requirements to riders.
• Address rider concerns related to payouts, shifts, deposits, vehicle usage, or hub conditions.
• Build and maintain positive and professional relationships with riders. Collect, verify, and upload rider KYC documents (Aadhaar, DL, PAN, Bank details, etc.).
• Ensure timely completion of onboarding formalities, agreement signing, and ID creation.
• ​Conduct induction sessions to educate riders about SOPs, company policies, and hub processes.
• ​Coordinate with Fleet Executives and City Heads for a smooth handover of EVs and equipment.
• Maintain accurate daily records of rider sourcing, interviews, selections, and onboarding.
• Update rider trackers, MIS reports, and daily hiring dashboards.
• Follow up with candidates on pending documents, joining timelines, and onboarding progress.
• Understand reasons for rider dropouts and work with operations teams to address gaps.
• ​Identify and appropriately escalate challenges related to facilities, behaviour, or payouts.
• ​Support initiatives aimed at reducing attrition and ensuring rider satisfaction.

Required Skills:

• Job Summary: verbal communication in Hindi & Gujarati (additional languages are a plus).
• Strong convincing and negotiation abilities.
• Ability to confidently handle field recruitment and ground-level challenges.
• Basic MS Excel & Google Sheets skills for data recording.
• Knowledge of rider payouts, delivery models, and the EV industry is preferred but not mandatory.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person