Human Resource Manager

Mercom is seeking an experienced Human Resources Manager with a proven ability to lead HR operations, recruitment, employee engagement, and organizational development. The ideal candidate will be proactive, strategic, and able to support a fast-paced media, research, and events environment.

1. HR Operations and Compliance

• Maintain accurate HR documentation, employee records, statutory compliance, and audit readiness.
• Ensure company policies are consistently applied across all teams.
• Maintain up to date knowledge of Indian labor laws, wage standards, and regulatory changes.

·       Oversee payroll coordination, leave management, and attendance systems with high accuracy.

2. Talent Acquisition and Recruitment Excellence

• Manage complete lifecycle recruitment for open positions.
• Drive talent sourcing through job portals, ATS, LinkedIn, internal databases, employee referrals, and strategic networking.
• Conduct structured screening, competency-based interviewing, and salary negotiations.
• Build an annual hiring roadmap aligned with business growth.
• Create standardized interview frameworks and evaluation templates to ensure fair and consistent hiring.

3. Employee Onboarding and Orientation

• Develop a structured onboarding program with clear role expectations, culture orientation, and 30-60-90-365 day plans.
• Ensure new hires have seamless integration into teams and company processes.

4. Performance Management and Goal Setting

• Implement quarterly and yearly performance review cycles.
• Partner with department heads to define KPIs, OKRs, and measurable performance goals.
• Conduct coaching sessions with managers to improve evaluation quality.
• Support the development of high-performance talent pipelines.

5. Learning and Development

• Conduct training needs analysis and implement learning programs that support skill development across editorial, research, events, and business teams.
• Organize internal workshops, leadership training, communication skills programs, and technical upskilling.
• Track training effectiveness and recommend continuous improvements.

6. Culture Building and Employee Engagement

• Build a culture of trust, accountability, and openness.
• Plan structured engagement activities that support collaboration, wellness, and morale.
• Develop employee feedback systems and action plans based on insights.
• Establish mechanisms to identify early indicators of conflict, burnout, or policy deviations.

7. HR Policy Development and Governance

• Create and update HR policies, organizational handbooks, disciplinary guidelines, and workplace behavior frameworks.
• Ensure zero tolerance for any form of misconduct and maintain a safe, respectful working environment.
• Support leadership in the communication of policies and organizational expectations.

8. Disciplinary Action and Workplace Management

• Handle employee relations issues, grievances, and investigations with discretion and professionalism.
• Conduct fact-based disciplinary meetings aligned with company guidelines.
• Ensure timely resolution through structured processes and documented follow-ups.

9. Strategic HR and Leadership Support

• Work closely with senior leadership to align HR priorities with business objectives.
• Provide data-driven insights, HR metrics, and reports on hiring, retention, attrition, and performance.
• Contribute to organizational design, workforce planning, and future capability building.

10. Exit Management

• Conduct exit interviews, analyze patterns, and recommend corrective actions.
• Ensure smooth offboarding, full and final settlement coordination, and knowledge transfer.

Qualifications

B Com, MBA in HR or equivalent