Human Resources & Admin Manager

Canadian SR&ED is looking for a full-time HR & Admin Manager to support our growing team and build strong people processes across the organization. This is an excellent opportunity for an experienced, hands-on HR professional who enjoys both strategy and day-to-day operations.

Location : Lahore, Pakistan (to support Canadian Operations)

About the Role

Reporting to the President, the HR & Admin Manager will oversee the full HR lifecycle, including people operations, recruitment, onboarding, compliance, payroll support, performance management, and employee engagement.

Key Responsibilities:

People Operations & Administration

- Maintain and update the employee master database.

- Manage personnel files with strict confidentiality.

- Track attendance, vacation, overtime, and time-off balances.

- Prepare HR letters and documentation.

- Maintain an up-to-date organizational chart and headcount tracker.

- Serve as first point of contact for HR-related employee inquiries.

Recruitment & Onboarding

- Develop and maintain job descriptions.

- Post positions and manage candidate pipeline.

- Screen resumes and coordinate interviews.

- Prepare offer letters, employment contracts, and NDAs.

- Coordinate background checks and onboarding.

Policies, Compliance & Documentation

- Maintain HR policies and employee handbooks.

- Ensure compliance with employment laws and CRA requirements.

- Organize and digitize HR documentation.

Payroll & Compensation Support

- Support payroll by ensuring accurate data submission to the payroll service provider by validating attendance, hours, commissions, bonuses, and deductions.

- Verify payroll data against employment contracts and commission trackers.

- Prepare Payroll data and obtain approval before submission to the payroll service provider.

- Distribution of pay slips securely (through third party online system or encrypted PDF).

- Coordinate with finance, payroll service provider and service Canada.

- Maintain compensation records.

- Administer employee benefits (health plan enrollment, renewals, terminations, inquiries).

- Ensure commission and referral partner payments are properly documented and approved.

Performance Management

- Support performance review cycles and goal-setting processes.

- Assist managers with performance documentation.

- Maintain records of evaluations and development plans.

Employee Relations & Engagement

- Act as a trusted point of contact for employees.

- Support engagement activities and culture initiatives.

- Manage exit interviews, analyze turnover data and recommend improvements.

- Organize employee engagement activities: events, celebrations, wellness programs.

- Manage internal communications (announcements. Updates, HR newsletters).

Strategic HR Planning & Governance

- Provide HR insights and data to leadership.

- Maintain contractors/service providers records and manage year end submissions.

- Manage compliance processes.

Health, Safety & Well-Being

- Assist in maintaining a safe and healthy work environment.

- Support wellness initiatives.

What You Bring

- 10+ years of progressive HR & Admin experience.

- Understanding of Canadian employment practices.

- Experience in recruitment, HR admin, payroll, and employee relations.

- High discretion and confidentiality.

- Strong organizational and communication skills.