Human Resources Associate

A to Z Theatrical Supply and Service, Inc. has been in continuous operation for over 60 years. As a service and supply company for the theatrical and events world, we handle a diverse client base and provide assistance with retail purchases, lighting audio and video system rentals or upgrades, custom costume construction and rentals, theatrical drapery construction and installation, theatrical rigging system inspections, repairs, and replacements, and are involved in the renovation and construction of theatrical spaces, primarily in schools, regional theaters, and religious institutions. From A to Z, we do it all.

We seek a full or part time (must be available 8-12 M-F) entry-level Human Resources Associate to join our growing HR department. The Human Resources Associate will perform administrative tasks and services to support effective and efficient operations of the HR department. The HR Associate must be self motivated, comfortable working independently at a computer for long periods of time, and have a high level of attention to detail

Work will happen in-person at the Kansas City office. This position is required to record hours accurately using the company timeclock system.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintain accurate and up-to-date HR files, records, and documentation.
• Answer frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refer more complex questions to HR Manager.
• Maintain the integrity and confidentiality of HR files and records.
• As directed, perform periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Provide clerical support to the HR department with accurate data entry, reporting, reviewing resumes, scheduling interviews, etc.
• Conduct or assists\ with new employee onboarding and orientation.
• In the event the HR Manager is off for an extended period, may act as a liaison between the company and external benefits providers and vendors.
• Assist with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, etc.
• Ensure compliance with company policies.
• Special HR related projects as assigned.
• Additional duties if full time:
• Provide support to the Retail/Front of House department by acting as a backup retail associate. Responsibilities include, but are not limited to:
• Deliver excellent service to ensure high levels of customer satisfaction.
• Answer the phone, respond to internal and external customer inquiries promptly and professionally, accurately pull, prep, and write-up rentals (up to and including costume show packages), and ring out customers, ensuring that all appropriate paperwork is completed and properly filed.
• Accurate data entry/prepare reports.
• Provide support to the Accounting department by acting as a backup bookkeeper. Responsibilities may include, but are not limited to:
• Accurate data entry.
• Prepare reports.
• Follow established procedures for processing transactions.
• Distribute mail.

Knowledge, Skills, and Abilities

• Excellent verbal and written communication skills.
• Excellent interpersonal skills with the ability to manage sensitive and confidential information and situations with tact, professionalism, and diplomacy.
• Excellent organizational skills and attention to detail.
• Strong focus on the employee experience when interacting with staff as well as customer service if interacting with clients.
• The capacity to grasp new concepts quickly.
• The ability to multi-task and to exhibit composure and good humor under pressure.
• Proactive nature with an ability to work independently with minimal supervision.
• The ability to work enthusiastically with a wide range of individuals to foster productive partnerships and relationships.
• Strong computer literacy and comfortable with phone use.
• Knowledge of theatre and/or events a plus.

Supervisory Responsibilities

• None.
• May train new employees on existing policies and procedures during new employee orientation.

Work Environment

Work happens primarily in an office environment with artificial lighting and using various office machines including computers, printers, scanners, and phones. Frequent interruptions are common. Work happens in a building with an active fabrication shop, so loud noises, both sustained and sudden, are possible in nearby areas of the building.

If full time - this job operates in a variety of work environments including, but not limited to: a retail environment using standard office equipment such as computers and phones, with frequent interruptions and unpredictable distractions; a warehouse environment subject to extreme temperatures and noise, sometimes loud and/or sudden while receiving shipments; a costume shop that uses a variety of standard, commercial, and/or industrial sewing machines, irons, and steamers; a tech lab with frequent light changes, including strobes, and potentially airborne particles from fog machines; and the outdoors while helping customers to load/unload rentals and purchases, as well as when pulling event items from exterior storage areas.

Physical Demands

• Ability to sit and work at a computer for long periods of time.
• Ability to lift at least 20 lbs. without assistance.
• Ability to frequently climb and descend stairs and ladders.
• Able to perform all essential functions with or without reasonable accommodations.

Position Type and Expected Hours of Work

This is an in-person, hourly position averaging 20 hours a week if part-time (8-12 Monday-Friday). While part-time is preferred, full-time applicants will be considered and will average 35-40 hours per week. If full time, long days and extra hours may be necessary during busy periods or when there are staffing shortages in Retail, Accounting, or HR. For full time applicants Saturday availability is required in October.

Travel

No out of town travel is expected for this position - there may be an opportunity for travel to other A to Z locations or to job fairs and hiring events.

Required Education and Experience

• A high school diploma.
• Interest in the field of Human Resources. Preference given to recent graduates or current college or university students studying HR, psychology, or a related field, or with experience in Theatrical Stage Management.
• Ability to work in educational or governmental facilities without limitation.
• Preferred: Experience with one or more of the following: Google Workspace (formerly G-Suite), IntelliEvent Lightning, Odoo, and/or Quickbooks Desktop.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Job Type: Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Retirement plan

Application Question(s):

• Why are you interested in this position?
• What are your wage expectations?
• Are you looking for part-time or full-time work? If part-time, how many hours would be ideal?

Ability to Commute:

• Kansas City, MO 64131 (Required)

Work Location: In person