Human Resources & Compliance Manager

About Madison Medical

Madison Medical is redefining modern healthcare through a physician-led, multidisciplinary model that prioritizes outcomes, innovation, and a world-class patient experience. We integrate advanced diagnostics, performance medicine, regenerative therapies, and wellness optimization under one roof. Our patient-first philosophy drives everything we do from our clinical approach to the way we operate behind the scenes.

Our organization is fast-growing and dynamic, with high clinical and operational standards that set a new benchmark for the industry. Every team member plays a vital role in delivering exceptional care, and the infrastructure that supports our people is just as essential as the care we provide.

Your communication skills, operational expertise, and attention to detail directly support our mission. The way we guide, inform, and empower our teams is part of the medicine and your role is critical to delivering that experience.

Position Summary

The HR & Compliance Liaison is a foundational role responsible for building and stabilizing the HR infrastructure across a rapidly expanding, multi-site medical organization. As the primary point of contact for all HR and compliance functions, you will step into an environment where many processes, policies, and systems are still being developed. You will be instrumental in bringing clarity, structure, and consistency to an organization undergoing active growth and transformation.

This is not a traditional, plug-and-play HR position. The ideal candidate thrives in evolving environments, excels at creating order from ambiguity, and is comfortable architecting HR processes from the ground up. You will partner closely with executive leadership, clinical teams, and site managers to drive HR operations, compliance, talent acquisition, payroll support, and organizational development.

Your expertise will shape our workforce, improve efficiency, reduce risk, and elevate the employee experience directly impacting our ability to deliver exceptional patient care at scale.

Key Responsibilities

HR Operations, Employee Relations & Compliance

• Serve as the sole HR contact for all staff across multiple locations, handling day-to-day HR inquiries, employee relations, corrective actions, and policy interpretation.
• Ensure compliance with federal, state, and local employment laws (FMLA, OSHA, ADA, wage & hour, multi-state HR).
• Conduct and manage workplace investigations, documentation, and corrective action processes with diplomacy and discretion.
• Maintain confidential personnel files, compliance records, and audit-ready documentation.
• Proactively monitor changing laws and advise leadership on necessary policy or procedural updates.

SOP Development & Process Creation

• Build HR and operational systems from scratch, including SOPs, workflows, templates, and organizational documentation.
• Standardize onboarding, recruiting, credentialing, compliance, and HR processes across all locations.
• Develop training materials, onboarding videos, and process walk-throughs using digital tools (Loom AI, Synthesia, and other AI platforms).
• Maintain organized document repositories (SharePoint or similar) to ensure accessibility and version control.

Recruiting, Talent Acquisition & Onboarding

• Manage full cycle recruiting for clinical, administrative, and provider roles.
• Partner with leadership to anticipate staffing needs for new locations and expanded service lines.
• Oversee onboarding, including credentialing, system access, orientation, and early-stage performance alignment.
• Create structured onboarding programs that improve retention and reinforce organizational culture.

Benefits Administration

• Serve as the primary liaison for employee benefits, including open enrollment, life events, eligibility, and vendor coordination.
• Educate employees on benefit offerings and assist with troubleshooting benefit-related issues.
• Support leadership in evaluating plan enhancements and maintaining regulatory compliance.

Payroll, HRIS, Time & Attendance

• Administer and maintain the PayChex Flex HRIS, overseeing employee data, onboarding workflows, benefits entries, deductions, and reporting.
• Support payroll processing by validating time & attendance data, ensuring accuracy, and resolving discrepancies.
• Administer time tracking systems and support managers in attendance review, schedule corrections, and compliance requirements.
• Assist with implementing additional HRIS modules such as performance management, learning management, or automated workflows.

Culture, Training & Employee Experience

• Support initiatives focused on employee satisfaction, culture-building, communication, and engagement.
• Facilitate training programs, new-hire orientation, and ongoing employee education.
• Assist leadership with succession planning, performance review cycles, and organizational development strategies.
• Help strengthen communication across departments and enhance the overall employee experience.

Leadership Collaboration & Cross-Functional Support

• Work directly with executive leadership, physicians, clinical directors, and site managers on HR strategy and operational scaling.
• Provide insights during expansion planning, workforce structuring, and talent strategy discussions.
• Support workers’ compensation, safety compliance, risk management, and regulatory reporting.
• Serve as a trusted HR advisor, contributing to both day-to-day operations and long-term organizational goals.

What We’re Looking For

• Strong command of employment law, HR compliance, and best practices — you don’t just follow the rules, you enforce them with clarity and confidence.
• Experience supporting multi-site or fast-growing organizations, with the ability to bring consistency and discipline across varied teams and environments.
• Exceptional written and verbal communication with high emotional intelligence, capable of delivering direct, honest feedback while maintaining professionalism.
• Composure and decisiveness in rapidly changing situations — you stay steady, make the call, and keep things moving.
• Proven experience conducting investigations and handling complex employee relations issues with assertiveness, neutrality, and backbone.
• Entrepreneurial mindset, able to build structure from scratch and implement systems that actually stick.
• Excellent organization, project management, and prioritization skills, with a bias toward action and follow-through.
• Highly independent operator — comfortable managing competing priorities, setting boundaries, driving accountability, and getting things done under pressure without hand-holding.

Technical Skills & Tools

HRIS & Payroll

• PayChex Flex strongly preferred, including:
• Payroll support
• Time & Attendance management
• Benefits administration
• Reporting & workflows
• Performance review module setup (if applicable)
• Experience with additional HRIS platforms (Workday, Dayforce, Oracle HCM, SuccessFactors, ADP) is a plus, for eventual shift to additional platforms.

Digital & AI Tools

• Loom for process documentation
• Synthesia for AI-based training modules
• Strong comfort adopting new tools and scaling digital workflows

General Technology

• Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook).
• Basic Excel skills for reporting and auditing.
• Ability to use, implement, and optimize digital HR tools.

Education & Experience

• Proven experience in HR, compliance, or people operations.
• Strong understanding of FMLA, OSHA, ADA, and multi-state laws.
• Experience supporting payroll, timekeeping, and HRIS administration.
• Supervisory experience or experience functioning as a “department of one” is highly valued.
• Healthcare or regulated industry experience preferred but not required.

Why Madison Medical?

• Be a key architect of HR infrastructure in a high-growth medical organization.
• Direct collaboration with executive leadership and clinical teams.
• Opportunity for rapid career growth as we expand into new regions.
• Make a lasting impact by shaping culture, systems, and employee experience.
• Join a mission-driven organization focused on exceptional patient outcomes and cutting-edge healthcare innovation.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Experience:

• Human resources: 5 years (Preferred)

Work Location: In person