Human Resources Coordinator

About PSG Global Solutions

PSG Global Solutions is a leading Recruitment Process Outsourcing (RPO) organization supporting clients across staffing, healthcare, logistics, retail, IT, and customer support sectors. Our teams enable businesses to scale effectively by delivering top-tier recruiting and operational support with strong efficiency and measurable outcomes.

With a best-in-class Net Promoter Score of 82 and exceptional client retention rates, we continue to expand with a focus on service excellence, capability growth, and people-centric culture. Our teams collaborate globally, work with purpose, and perform with consistency.

Job Details

• Location: Baner, Pune
• Work Mode: On-site, 5 Days a Week
• Shift Timing: 7:30 PM to 4:30 AM IST (US Hours)
• Salary: 7 to 8 LPA
• Joining: Immediate Joiners Highly Preferred

Job Summary

We are seeking a well-organized, detail-oriented, and proactive People Operations Coordinator to join our team in Pune. This role will support end-to-end HR Operations , including onboarding, employee lifecycle management, HR documentation, attendance and records management, and coordination with internal teams.

The ideal candidate will have hands-on experience using Zoho HR systems , strong communication skills, the ability to manage time-sensitive tasks independently, and willingness to work night shifts to support global operations .

Key Responsibilities

• Manage employee onboarding activities, including documentation, profile creation, induction coordination, and verification processes
• Maintain and update employee records, HR databases, and personnel files accurately
• Handle attendance tracking, leave management, shift schedules, and system updates through Zoho People or similar HRIS tools
• Support HR compliance requirements including policy documentation, audit readiness, and record upkeep
• Coordinate with internal teams and leadership regarding HR requests, data updates, and employee engagement activities
• Provide assistance on grievance handling, query resolution, and escalation follow-through
• Generate HR reports, dashboards, MIS, and analytics as required
• Ensure confidentiality and discretion in handling sensitive HR data and employee information
• Assist in execution of HR operational improvements and workflow enhancements

Required Qualifications

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field
• 5 to 6 years of experience in HR operations or employee lifecycle management
• Mandatory working knowledge of Zoho People / Zoho HRMS for HR-related workflows
• Strong verbal and written communication skills
• Detail-oriented, dependable, and comfortable managing structured processes
• Ability to handle confidential information with professionalism
• Comfortable working in US Shift (Night Shift)

Preferred Skills

• Experience supporting HR for global or RPO organizations
• Understanding of HR compliance frameworks, onboarding best practices, and documentation standards
• Ability to multitask and prioritize without needing close supervision
• Positive attitude, people-friendly approach, and problem-solving mindset

Perks & Benefits

• Family Health Insurance coverage
• Provident Fund benefits
• Night Shift Allowance provided
• Safe and reliable Cab Facility for pick-up and drop
• Rewards & Recognition programs celebrating performance
• Energetic workplace environment with monthly and quarterly events