Human Resources Manager

Company Overview

We are a fast-growing grocery retail startup on a mission to redefine everyday shopping in Saudi Arabia. Built on the principles of convenience, quality, and affordability, we combine physical retail with digital experiences to meet the evolving needs of Saudi consumers and make their lives easier and more joyful.

As we continue expanding across Saudi Arabia and beyond, we are seeking a driven and adaptable HR Manager to lead all people and culture initiatives in the Kingdom. The role will focus on building a high-performing workforce, ensuring compliance with local labor regulations, and supporting the company’s rapid growth phase with effective HR strategies and operations.

Position Summary

The HR Manager will oversee all aspects of human resources for our KSA operations, including recruitment, employee engagement, performance management, and compliance. This role requires a balance of strategic thinking and hands-on execution, as the successful candidate will be responsible for establishing and implementing HR systems, processes, and policies from the ground up.

You will work closely with business leaders to create a people-centric culture that attracts, retains, and develops top talent while ensuring operational excellence and compliance with Saudi labor law.

Key Responsibilities

HR Strategy & Operations

Develop and implement HR strategies that support business objectives and promote an engaged, high-performance culture.

Establish HR processes, policies, and systems aligned with local regulations and company standards.

Partner with leadership to forecast workforce needs and ensure HR initiatives are aligned with business priorities.

Recruitment & Onboarding

Lead the full recruitment cycle for store and head office positions, ensuring efficient and high-quality hiring processes.

Build partnerships with recruitment agencies and local talent networks.

Oversee onboarding programs that promote a strong cultural fit and smooth integration for new employees.

Employee Relations & Engagement

Act as the primary point of contact for employee relations, ensuring fair and consistent handling of workplace matters.

Develop initiatives that strengthen company culture, employee engagement, and retention.

Conduct regular feedback sessions and support internal communication to foster transparency and collaboration.

Performance & Development

Coordinate performance management processes, including goal setting, appraisals, and feedback sessions.

Identify training and development needs and partner with external providers where necessary.

Support leadership development and succession planning initiatives.

Payroll & Benefits Administration

Oversee payroll processing and benefits administration for all employees in coordination with finance and external providers.

Ensure accuracy, compliance, and timeliness in all payroll-related activities.

Review and align compensation structures with market benchmarks.

Compliance & Policy Management

Ensure compliance with Saudi labor laws, visa regulations, and employment practices.

Maintain and update HR policies and procedures in line with legal requirements.

Support audits and reporting requirements related to HR and workforce management.

HR Projects & Systems

Lead or contribute to HR projects including process improvement, HR technology implementation, and employee experience programs.

Maintain accurate HR data and reporting for decision-making and strategic planning.

Qualifications & Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• Minimum of 6–8 years of HR experience, with at least 3 years in a managerial or generalist role within retail, FMCG, or a fast-growing business.

• Strong knowledge of Saudi labor laws, HR operations, and payroll management.

• Proven experience implementing HR policies, systems, and compliance frameworks.

• Excellent communication and interpersonal skills with the ability to build trust across all levels of the organization.

• High attention to detail, organizational skills, and ability to manage multiple priorities.

• Fluency in English required; Arabic proficiency strongly preferred.

What We Offer

• Competitive salary and benefits package.

• Opportunity to shape HR operations and culture from the ground up.

• Dynamic, entrepreneurial, and inclusive work environment.

• Career growth opportunities as part of an expanding retail brand in Saudi Arabia.

• Role based in Riyadh with potential for regional collaboration.