Human Resources Manager

Since 1870, Erie Neighborhood House has provided the most comprehensive support immigrant and low-income families in Chicago need to thrive and has constantly evolved to meet their needs. Today, Erie House is a modern social services nonprofit with programming and resources for children and youth, mental health and community wellness, adult education and training, legal services, and more. Through these programs, we empower the people we work with to build powerful communities.

The full-time Human Resources Manager (HRM) is able to help others at Erie House deliver quality services to the communities we serve. The successful HRM will have the skills, sensitivity, and personal confidence to tap into the power that each member of the team brings to this mission. While it is essential that the HRM bring efficient and effective systems to increase the productivity of the organization, it is also critical that the team retain the flexibility and care that drives the Erie House culture.

POSITION SUMMARY

The Human Resources Manager will champion and manage the day-to-day functions of the Human Resources (HR) Department, with a focus on leading the organizational workplace to meet goals and outcomes based on talent acquisition, engagement, and development.

POSITION SUMMARY

Supervisory

• Supervision of the Human Resources Generalists, maintaining regular departmental and 1:1 meeting.
• Guide and facilitate the HR Department to be a supportive administrator and thought partner to all levels of the organization.
• Maintains knowledge of trends, best practices, regulatory changes, and modern technologies in human resources, talent management, and employment law.
• Delegate projects and ad hoc responsibilities to direct reports as necessary.
• Report to Sr. Director of Organizational Experience analysis, recommendations, and solutions.
• The ability to independently organize work schedules that are conducive to meeting with leadership, including those in Executive level, Managerial level and Staff to conduct thorough investigations in exploration and official HR related meetings.
• Performs other duties as assigned.

Human Resources

Compliance

• Identify, track and oversee all HR compliance related requirements including, but not limited to FMLA, ADA, Harassment training, Title VII, ERISA.
• Manage ongoing internal self-audit processes to ensure adherence to compliance standards for grant and regulatory bodies.
• Stays knowledgeable of all legal and regulatory bodies for internal and external standards.
• Edit and update all job positions/descriptions, including conducting periodic audits to ensure compliance under the Fair Labor Standards Act.
• Oversee reporting of all unemployment filings and attend unemployment hearings.

People & Culture

• Champion employee recognition initiatives including, but not limited to the annual holiday party, all staff anniversary celebrations, , staff appreciation weeks, and virtual recognitions celebrations.
• Utilize the HRIS to connect socially with the employee population, and championing employee resource and interest groups.
• Analyze and make recommendations to encourage positive employee relations and increased productivity.
• Addresses escalated employee relations issues with support of the Sr. Director of Organizational Experience; further escalating matters as needed.
• Supports the Senior Director of Organizational Excellence with implementing policies, processes, training, initiatives, and surveys to support the organization's human resource compliance and strategy needs.

Performance Management

• Manage the performance review processes of the agency, including 30,60,90-day probationary reviews, six-month goal reviews, and the annual review process.
• Handles discipline and termination of all positions in accordance with company policy and direction of the Sr. Director of Organizational Experience and or the Executive Director.

Talent Management

• Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management within a Diversity, Equity, Inclusion and Belonging lens.
• Manages recruitment efforts agency wide, ensuring the entire employee life cycle is a seamless and positive experience for all candidates.
• Survey exit interviews in collaboration with the Sr. Director of Organizational Experience to identify areas of constructive improvement and advancement of the employee experience.

Training and Development

• Identify under-performance issues and recommend learning and development opportunities to the Sr. Director of Organizational Experience and agency Directors to retain and develop talent.
• Leads in development of Management Training and building of resources

Total Rewards

• Provides ongoing support for the Erie Neighborhood House benefit program.
• Oversees all leaves of absences carried out by HR Generalist including but not limited to Short- and Long-Term Disability, FMLA, Unpaid Leaves of Absences and Temporary Lay-offs or Furloughs in conjunction with the Sr Director of Organizational Experience and/or Executive Director.

• Coordinates Worker’s Compensation and FMLA returns to work by ensuring fitness for duty standards are met alongside HR Generalist.
• Manage all Worker’s Compensation reports, including making recommendations to Facilities and Operations to minimize future risk in conjunction with the Sr. Director of Organizational Experience.
• Manage all Reasonable Accommodation requests in conjunction with the Sr. Director of Organizational Experience.

This position requires a well-rounded Human Resources professional that demonstrates the following:

• Bachelor’s degree in human resources, Business Administration, Social Work or related field required or relevant experience.
• A minimum of three years of human resource management experience preferred.
• SHRM or HRCI certified highly desired.
• Must be able to navigate all HR functions including recruitment, benefit administration, personnel management, payroll, and performance management.
• Union Relations highly preferred
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
• Proficient with Microsoft Office Suite or related software.
• Bilingual Spanish is preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Strong capacity to work autonomously while exercising discretion and sound decision-making aligned with organizational goals and policies.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough knowledge of employment-related laws and regulations.

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization’s facilities.
• Must be able to work in a remote or office location to complete job duties.
• Accessibility during normal working and non-working hours to answer on-going questions and concerns of all levels of staff.

A comprehensive background check is required for this position.

TEAM MEMBER BENEFITS

• Compensation of $70,000 -80,000 / salary based on experience
• Work / life integration
• Generous paid time off

(examples below for full-time employment)

• 12 accrued sick days per year
• 3 personal days
• Paid birthday off
• 8 paid holidays, including Juneteenth
• In addition to above paid holidays, paid week off between Christmas Eve and New Year’s Day
• Vacation
  • Year 1 = 8 days
  • Year 2 = 13 days
  • Year 3 + = 20 days
• Access to alternative and flexible work schedules and personal leave, where possible
• Two-weeks fully paid Parental Leave, for eligible employees
• Time off for school conferences and activities as well as bereavement leave
• Professional Development
  • Employer-sponsored learning and development programs
  • Paid day off annually for personal professional development
  • Tuition Assistance & Debt Relief Program, as budget allows
  • DEI Council-sponsored education and engagement series
• Wellness support
  • Employer-sponsored health, dental, and vision insurance
  • Employer-paid life insurance
  • Voluntary life and AD&D and short and long-term disability
  • Flexible Spending Accounts for medical, vision and dependent care
  • 403b with employer match
  • Employee Assistance Program
  • Yoga, Zumba and Book Club, when onsite

Non Union/Exempt

Erie Neighborhood House is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact us at hr@eriehouse.org.

NO TELEPHONE CALLS PLEASE!

MUST BE A MEMBER OF AFSCME OR JOIN AFTER 30 DAYS

ERIE NEIGHBORHOOD HOUSE IS AN EQUAL OPPORTUNITY EMPLOYER

ACCREDITED BY NAEYC & NATIONAL AFTER SCHOOL ASSOCIATION

RECOGNIZED BY DEPARTMENT OF JUSTICE;

UNITED WAY MEMBER