Human Resources Manager

General Purpose and Scope:

Are you looking for a new opportunity, a challenge with a dynamic fast-paced organization? One Communications US Virgin Islands (USVI) has recently rebranded, creating a culture to help us deliver our Customer Promise to become the most valued connectivity solutions provider in the USVI.

This is an exciting time to join as we strive to make our people the center of the organization, increasing engagement amongst our employees. To achieve this, we are looking for an HR professional dedicated to developing our people and fostering a culture that aligns with our core values. As a Human Resources Manager based in the USVI (St. Thomas preferred), you will be pivotal in providing strategic direction to HR planning and operations, offering a wide range of HR solutions that drive our organizational culture and values.

The successful candidate must have proven experience establishing and maintaining relationships with the union, with the ability to successfully negotiate matters in the best interest of the company as well as unionized employees.

Duties and Responsibilities (including but not limited to):

• Deliver One Communications USVI overall HR strategy, ensuring a culture of high employee engagement in alignment with strategic business plans.
• Act as a trusted advisor, coaching business leadership on effective leadership and performance.
• Utilize influence and negotiation strategies to secure stakeholder support for key initiatives, including our partnership with our union.
• Apply effective project management to align stakeholders, ensuring timely and budget-conscious deliverables.
• Drive employee engagement in line with One Communication’s vision, fostering a collaborative workforce based on shared goals and accountability.
• Lead and manage change across client groups, influencing organizational culture and implementing change programs as needed.
• Drive the annual performance management process, contributing to a high-performance culture.
• Oversee the annual compensation planning process with leadership, ensuring alignment with business impact and contributions.
• Lead employee relations resolutions, actively responding to and addressing concerns in a timely manner.
• Conduct thorough investigations and make recommendations based on findings, partnering with HR leadership and legal counsel.
• Champion Diversity and Inclusion initiatives in partnership with the HR leadership team.
• Assess company-wide developmental needs, driving training initiatives, and contributing to HR process improvements, focusing on automation and scalability.
• Administer human resource planning, providing direction and counsel on workforce planning, performance management, employee relations, and policy advice.
• Work effectively as a team member with other members of management and the HR team, exemplifying our desired culture and philosophies of the organization and encouraging feedback and continuous improvement in HR processes.
• Naturally, other duties and responsibilities may arise and will be assigned as required.

Required Qualifications:

• A minimum of five (5) years’ Human Resource Management experience. PHR, SPHR, or GPHR Certification preferred.
• Proven experience within a unionized environment.
• Demonstrated ability to translate business needs into action, driving successful outcomes aligned with organizational strategy.
• Proven experience working with a robust HRIS
• Proven track record of working independently in a fast-paced environment while leading an HR team
• Seasoned facilitation skills for live in-person and online events.
• Strong working knowledge of adult learning theory.
• Strong written and verbal communication skills.
• High level of self-awareness and ability to interact effectively with a diverse employee population.
• Strong interpersonal skills with a customer service focus.
• Tech-savvy with the ability to adapt to new technology.
• Strong organizational skills with great attention to detail.
• Highly skilled in the use of Microsoft Office Suite of products.
• Ability to travel.

Physical Requirements:

• Sedentary work that involves sitting for substantial periods of time
• Close visual acuity to analyze and transcribe data
• Effectively communicate orally and exchange information
• Regularly typing, reading a computer monitor, reaching, talking, and hearing
• Occasionally standing, walking, driving, carrying
• Ability to occasionally move/lift up to 25 pounds if needed
• Low noise level in the work environment

Benefits: One Communications USVI is proud to offer a comprehensive suite of benefits to all regular full-time positions (hourly & salaried) to promote overall health, wellness, and financial security for you and your family. Benefits include health, vision, dental, HSA/FSA, life and AD&D, short/long term disability coverage emergency travel assistance, and 401k. All employees also get access to the Employee Assistance Program (EAP), which includes services such as 100% confidential counseling, financial information/resources, legal support, and general wellness issues.

About the Company: One Communications USVI is the largest telecommunications provider located in the U.S. Virgin Islands (USVI), providing a full suite of telecommunications and entertainment services. One Comm’s family of services, for both the business and residential markets, include wireline and wireless voice service, fixed and mobile broadband and cable television service offered over a hybrid fiber-coaxial wireline network and a state-of-the-art 4G LTE wireless network serving St. Croix, St. Thomas, and St. John. One Communications is part of ATN International (ATN), a publicly traded telecommunications company headquartered in Beverly, Massachusetts. It operates digital wireless, wireline, and both terrestrial and submarine fiber optic networks, serving markets that are geographically separated and technically challenging, such as the plains, deserts, and mountainous areas of the United States. One Comm, formerly Viya, has been part of the USVI culture for over 60 years as the Company morphed into more than a provider of service by offering solutions for residential and business customers. One Comm delivers exceptional benefits to their customers, including multi- service bundle discounts; custom solutions for many of their business and government clients; and convenient, one stop customer service through their integrated billing and service centers.

*A Note to Agencies* All resumes submitted by search firms/employment agencies to any employee at ATN International (the Company) via email, the internet or in any form and/or method will be deemed the sole property of the Company, unless such search firms/employment agencies were engaged by the Company for this position and a valid agreement with the Company is in place. In the event a candidate who was submitted outside of the Company agency engagement process is hired, no fee or payment of any kind will be paid.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.