Company: Aberrant Digital Services

Location: Remote

Shift: Full-time (8 hours/day, 6 days/week)

Experience: Minimum 1 year in the HVAC field

We are looking for a skilled **Dispatcher** with experience in the HVAC industry to join our team at Xcel HVAC, part of Aberrant Digital Services. The Dispatcher will be responsible for coordinating daily operations, managing service calls, and ensuring efficient communication between the technical team and clients. A strong command of English and excellent communication skills are essential.

Key Responsibilities:

- Schedule and dispatch HVAC technicians for maintenance, repair, and installation jobs.

- Manage service calls, prioritize tasks, and assign them to the appropriate technicians.

- Monitor job progress, ensuring timely completion and customer satisfaction.

- Communicate effectively with clients and the HVAC team, providing updates and resolving any issues.

- Maintain accurate records of job orders, customer information, and technician availability.

Requirements:

- Minimum of 1 year of experience in the HVAC field, particularly in dispatching or a similar role.

- Excellent English communication skills, both written and verbal.

- Strong organizational and time-management abilities.

- Proficiency in using dispatch software and tools.

- Ability to multitask in a fast-paced environment.

Job Type: Full-time

Pay: Rs60,000.00 - Rs80,000.00 per month

Application Question(s):

• Do you possess the necessary items outlined in the job description?

Education:

• Bachelor's (Preferred)

Experience:

• HVAC Dispatching: 1 year (Required)

Language:

• Fluent English (Required)

Work Location: Remote