Imaging Scheduler and Administrative Support - Inter Rad

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Active - Benefit Eligible and Accrues Time Off

Responsible to oversee, coordinate, and support the invasive imaging scheduling process, including providing exceptional customer service, managing patient reservations, and communicating effectively inside and outside the department. Identifies opportunities to negotiate placement of IR cases so that resources are best aligned for optimal utilization during prime-time hours. Accountable to process and validate patient transactions accurately and in a timely manner. Adheres to all policies and protocols to best contribute to the efficiency and the financial success of the department.
Reconciling chargemaster and CPT coding for entire Imaging department.
Assisting Materials management within the Imaging department.

• • Standard Work: Imaging Scheduler and Administrative Support
  • Performs scheduling data entry including correct physician, procedure, special equipment needs, and case times. Schedules Interventional Radiology cases to best place physicians, IR suites, anesthesia and equipment, accurately to optimize all resources at a high level of utilization. This includes scheduling within physician designated times, pre-determined staffing parameters, and anesthesia assignments.
  • Schedules all biopsies for Imaging Services. Collecting all relevant information for Radiologist’s approval, order, H&P and imaging. Knowledge in PACS, EPIC and CERNER to collect needed information. Once biopsy is approved, works with LRH team for insurance approval. If not LRH order biopsy, works with outside physician office to collect needed information and insurance approval.
  • Translates and negotiates all schedule events to a final schedule form and coordinates those events with inside and outside department resources and departmental events. Communicates all schedule events via software updates and hard copies at pre-determined times of the day.
  • Accountable to confirm final validation of patient charges and the successful transmission to Patient Financial Services. This includes addressing all patient billable adjustments, miscellaneous charges, and general procedure requirements. Works with Patient Financial Services to solve any patient account issues.
  • Schedule same day Add On and Emergent cases. This includes communicating with charge nurse, charge IR tech, designated IR staff, physician, physician assistants, and manufacturer representatives.
  • Performs miscellaneous duties such as special data base projects, compiling data, participating with other departmental functions, recording miscellaneous patient charges.
  • Reconciles purchased services charges for radiation therapy charges or other services as assigned including creating PO’s.
  • Responsible to work with CDM & Revenue Integrity to ensure new, changed and deleted cpt codes are updated yearly. Assisting IT in creating any add, change or deleted cpt codes that may affect Cerner power plans or Imaging Services orders.
  Performs Material Manage duties, ordering, receiving, reconciling and adjusting par levels for inventory.
  
  
  

Essential:

• Computer data entry
• Medical Terminology.
• Knowledge of CPT and IC10 codes
• Cerner HER applications
• EPIC applications.

Essential:

• High School or Equivalent

• Associate Degree