Implementation Engineer 3

Implementation Engineer 3

Summary of the Role

As an Implementation Specialist for Amadeus Revenue Integrity (ARI), you will lead the migration and deployment of ARI products for ALTEA carriers. This role involves coordinating implementation activities, providing functional support, and ensuring successful cutovers while collaborating with airline engineers and internal teams to deliver optimal product configurations aligned with business needs.

In This Role You’ll / Your Main Responsibilities

Implementation Activities

• Take end-to-end responsibility for ARI migration strategy and execution.

• Coordinate and execute implementation plans, including cutover rehearsals and production cutovers.

• Act as the primary point of contact for customer implementation plans.

• Identify and resolve showstoppers by coordinating with relevant teams.

• Deliver customer training sessions and workshops as required.

Customer Functional Support

• Provide functional expertise during and after implementation.

• Organize and execute testing with customers to validate configurations.

• Offer problem resolution and ongoing functional support.

Project Coordination

• Organize and execute implementation schedules, ensuring milestones are met.

• Provide formal status updates, KPIs, and customer feedback to management.

• Identify risks, anticipate issues, and propose solutions.

• Coordinate with cross-functional teams for seamless delivery.

Technical/Functional Expertise

• Understand architecture and deployment of Azure components.

• Work with Linux OS and shell commands.

• Utilize DevOps tools such as Git/Bitbucket, Jenkins, Docker, and Kubernetes.

• Familiarity with middleware components like Redis, Kafka, Couchbase.

• Experience in Agile and SAFe environments is a plus.

About the Ideal Candidate

• Experience Range: 6-9 years in airline domain, with mandatory reservation domain experience.

• Strong understanding of Amadeus Airline IT business; experience with Altea Inventory products (Revenue Integrity, RMS, Reservation) is a plus.

• Hands-on experience with Azure, Linux, DevOps tools, and container orchestration platforms.

• Excellent communication and coordination skills for customer-facing interactions.

• Ability to work independently, manage multiple priorities, and anticipate risks.

• Willingness to travel globally for customer engagements.

• Collaborative mindset with experience in Agile methodologies.

What we can offer you

• A critical mission and purpose - At Amadeus, you will power the future of travel with a critical mission and extraordinary purpose.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.
• A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.
• A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits.
• A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.
• A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.
• A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.

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