Information Technology Program Manager

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Job Details :-

Job Title :- Tech Programme Manager

Experience Level: Manager / Senior Manager

Location : Dubai

Role Overview:-

• Project / programme management for UAE country, specifically driving and implementing system changes as part of global, regulatory or local initiatives
• Resolving system issues by working closely with software engineering and IT teams to prevent business impacts and provide effective problem management to prevent issue reoccurrence
• Understanding of global and regional business and IT strategies and plans in order to ensure effective consulting is provided to businesses and customer groups

Principal responsibilities:-

The role will be leading Project teams throughout the project life cycle, including setting and controlling project parameters, producing detailed project plans, anticipating resource usage and availability, scheduling for optimum efficiency while maintaining project controls and managing team member contributions. The role will be working with Business leads, Product Owners, Engineering PODs, Architects and peers within the Technology Teams to build/deploy product designs to support new features and offerings. The role will also work with Platform/Domain Leads to achieve target and transitional architectures, grounded in achievable investment and delivery roadmaps, that will evolve our services to be channel-agnostic and underpinned by streamlined data models and modern platforms within the bank.

• Initialising governance for the programme in line with the strategic objectives of the technology and data organisations, with a particular focus on improving bank-wide data and technology architecture
• Working with diverse delivery teams to plan the programme from start to completion including milestones, risk, issues and dependencies
• Supervising IT work stream leads in line with overall programme governance
• Ensure all programme processes and activities are following established guidelines across the Technology core practices including Portfolio and Programme Management, Architecture and Design, Infrastructure and Engineering
• Close collaboration across all Outcome Transformation Leads for clear traceability to IT deliverables, cross programme dependencies, regional impacts, managing blockers and risks.
• Attendance and participation in bank-wide programme governance forums
• Keep stakeholders informed of progress across deliverables and financials, clearly articulating items for management attention through Working Groups and Steering Committees
• Convert requirements into actionable product/service requirements that feed Technology solutions development & influence service direction
• Responsible for ensuring solutions are aligned with the platform architecture and roadmap, group standards and policies and the overall enterprise architecture for their function.
• Drive best practices and governance frameworks for quality assurance.
• Anticipate risks, issues and dependencies and communicate it effectively to stakeholders.
• Must demonstrate collaboration, open communication and reaching across functional borders.
• Good communication skills, self-motivated and adaptive to change.
• Good technical, problem solving, lateral thinking, planning and interpersonal skills.

Qualifications:-

• University degree, ideally a first in a STEM (Science, Technology, Engineering or Math) subject.
• 5+ years of experience in Managing Technology Projects. Experience in the end-to-end delivery of projects including leading IT integration related initiatives within the Banking industry
• Exposed to Core Banking major deployments and upgrades with direct involvement representing business requirements and signoff
• Significant knowledge of project management methodologies (i.e Waterfall, Agile…etc)
• Proven ability to manage stakeholders including business heads, functional heads and other senior managers
• Managing multi-location, multi-Vendor, distributed Teams including task allocation, monitoring, effective communication
• Familiarity with project performance monitoring principles and metrics
• Good understanding of internationally accepted Project Management Principles, Methodologies and Practices

Skills

• Strong Management and Leadership Skills
• Strong Project Planning Skills
• Functional/Technical Knowledge
• Effective communication skills, both verbal and written
• Senior Stakeholder Management
• Technical project management
• Change Management
• Time and Quality Management
• Vendor management
• Analytical ability and conceptual thinking
• Team player and collaborative
• Ability to establish strong working relationships at appropriate levels of authority
• Ability to work under pressure and willingness to go the extra mile to meet the project timelines/goals
• Good handle on Project Planning tools such as Clarity. Visio, PowerPoint, Excel and Word

Why Capgemini is unique

At Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.

Get the future you want

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs, and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is Capgemini.