Information Technology Specialist

Responsibilities:

• Provide first and second line technical support for factory systems (hardware, software, and networks).
• Administer and maintain business-critical IT services (user accounts, access control, network shares).
• Deploy, monitor, and update endpoints; ensure IT security and compliance standards are met.
• Coordinate with central IT for project rollouts, upgrades, and incident escalation.

Job Requirements:

• Bachelor’s degree in information technology, Computer Science, or related field.
• Minimum 2 years hands-on experience in IT systems support.
• Direct experience supporting Windows systems, Active Directory, and Microsoft 365.
• Proficient with network management (LAN/WAN, VPN), cybersecurity fundamentals, and troubleshooting enterprise applications and hardware.
• Familiarity with endpoint protection, patch management (e.g., CrowdStrike, SCCM), and backup solutions.
• Strong communication skills in English, both spoken and written.
• High troubleshooting capacity, customer focus, and timely response to user requests.
• Time management and ability to work independently and in teams.
• Willing to work from 6th October factory (on-site presence required).
• Experience with factory automation.