IN_Senior Associate_Solution Architect_Customer Consulting_Advisory_Mumbai

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives. These individuals analyse client needs, develop customer-centric solutions, and offer guidance and support to help clients enhance their customer experience and drive business growth.

As a customer consulting generalist at PwC, you will join other individuals who possess a broad range of skills and experience in customer consulting. You will analyse client needs, provide consulting services across different customer-related areas, and offer guidance and support to help clients develop and implement effective strategies to enhance their customer experience, drive business growth, and improve overall customer satisfaction.

Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us .

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Job Description & Summary

A career within Consulting services, will provide you with the opportunity to help our clients leverage technology to enhance their customer experiences, ………………………………

Description: We are seeking a highly motivated Advertising Solutions Architect. This role will be critical in helping clients design, implement, and optimize advanced advertising and marketing technology solutions.

Responsibilities:

Solution Architecture & Design

• Design and implement advertising and marketing technology solutions across platforms

• Translate business objectives to scale able aa-tech strategies

• Build frameworks for campaign orchestration, audience management, measurement, and attribution

• Lead discovery workshops, maturity dipsticks, and solutioning sessions with client stakeholders

POC development and testing

• Design and run quick proofs of concept (POCs) to validate new advertising and marketing technology use cases to demonstrate feasibility and value

• Collaborate with data engineers/developers to operationalize POCs into scalable solutions.

Technical Expertise

• Integrate AdTech with Martech and data systems (CRM, DMP/CDP, analytics, cloud platforms).

• Collaborate with engineering/data teams to design pipelines for campaign data, audience signals, and attribution.

• Guide teams on testing new ad formats, automation tools, and cross-channel measurement techniques.

Required Skills & Experience

1. 7+ years of experience in AdTech, MarTech, preferably within consulting, agencies, or product/platform companies.

2. Technical background with proficiency in SQL, Python (basic scripting), APIs, SDKs, open-source libraries relevant to marketing / ad tech and cloud data platforms (Google Cloud, AWS, Azure).

3. Prior experience in solution design or architecture roles at digital agencies, consulting firms, or AdTech vendors

4. Strong problem-solving acumen, comfortable with experimenting.

Mandatory skill sets: Solution Architect

Preferred skill sets: Solution Architect

Years of experience required: 7+ years of experience in AdTech, MarTech, preferably within consulting, agencies, or product/platform companies.

Educational qualification: BTech / BE

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: MBA (Master of Business Administration), Bachelor of Engineering

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Solution Architecture

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Case Development, Business Development, Business Expansion, Business Model Development, Business Transformation, Channel Partner Management, Communication, Creativity, Customer Analysis, Customer Engagement, Customer Experience (CX) Strategy, Customer Insight, Customer Relationship Management, Customer Retention, Customer Service, Customer Strategy, Customer Success, Customer Transformation, E-Commerce, Embracing Change, Emotional Regulation {+ 17 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date