Inside Sales Representative

Overview

LIT Method is a fast-growing wellness and recovery company specializing in luxury cold plunges, saunas, contrast therapy, and recovery studio solutions for both residential and commercial customers. We help customers create high-performance wellness spaces at home and scale recovery-focused businesses across the country.

We're backed by Marcy Venture Partners (Jay-Z), Rachel Zoe Ventures, Bobby Wagner, and Adrian Gonzalez. We're a lean, fast-moving team hiring our first dedicated Inside Sales Representative.

We're looking for closers, so we want to see you sell. Please submit:

• Your resume
• A 60–90 second video pitch of yourself for this role (upload to YouTube or Loom and include the link in your cover letter or application). Sell us on why you're the closer we should hire.

Responsibilities

Sales & Lead Management

• Respond quickly to inbound leads from website, ads, phone calls, and outbound leads.
• Run product demos and virtual walkthroughs via Zoom, screen share, and video
• Qualify leads based on budget, timeline, business goals, and installation requirements
• Recommend the right sauna, cold plunge, or recovery setup based on customer needs
• Build and manage a strong sales pipeline with consistent follow-up
• Close high-ticket consumer and commercial wellness sales
• Build rapport and trust quickly — most customers are making a $15,000+ decision they've never made before
• Re-engage cold and dormant leads from our CRM each month

Customer Experience

• Deliver a luxury-level customer experience from first interaction through purchase
• Answer product questions related to saunas, cold plunges, red light therapy, and recovery
• Help customers understand financing options and promotions
• Coordinate with customer service and operations teams for smooth handoff post-sale

CRM & Reporting

• Track and report your own activity metrics: calls made, calls completed, demos run, proposals sent, deals closed. This will be shared directly with the Founder and CEO.
• Maintain organized lead notes and pipeline stages
• Report on close rates, lead quality, and sales performance
• Help improve scripts, sales processes, and lead qualification systems as the company scales

Qualifications

Must Have

• 2+ years of inside sales or high-ticket sales experience
• Experience in high-ticket consumer sales: solar, med spa, premium home improvement, luxury furniture, custom home products
• Strong phone and Zoom communication skills
• Comfortable selling premium products ($5k–$50k+)
• Ability to build trust and close consultatively
• Highly organized and self-motivated
• Fast response times and strong follow-up habits

Pay: $60,000.00 - $120,000.00 per year

Work Location: Remote