TDCX Group

A leading BPO company in Singapore is looking for a skilled professional to manage the contact centre operations. The candidate will ensure that KPIs are met, provide feedback to team members, and collaborate with other departments to enhance performance. Candidates must possess at least a diploma or degree and have strong leadership and communication skills. This position offers attractive remuneration and great perks in a dynamic work environment.<img src="https://www.jobg8.com/Tracking.aspx?kfwKc6qi4ofcZccixdJkjpRjZz1V7%2fRqr" width="0" height="0" />

Leading a high-performing contact centre team at a dynamic BPO firm in Singapore, the Inside Sales Team Lead inspires agents to achieve and exceed KPIs while providing continuous coaching and cross-departmental collaboration. This role directly influences customer satisfaction and business growth, all within an innovative environment with excellent rewards.

Inside Sales Team Lead - Coach & Accelerate KPIs

Leadership

Communication

KPI Management

Team Management

Performance Improvement

Collaboration

Join TDCX Group and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.