Intelligence Analyst

• Analyzes crime data and intelligence to identify patterns, assess threats, and support investigations, including Clery Act reporting and coordination with external law enforcement agencies.
• Manages the police department’s campus-wide video surveillance and alarm systems, ensuring policy compliance, retrieving and redacting footage, and supporting real-time monitoring for major events.
• Maintains and troubleshoots departmental information systems and technology, safeguarding data security and supporting staff with technical needs.
• Works with customers and technical group to provide support for a complex computing environment in the areas of hardware, software, and infrastructure.
• Recommends technology changes or upgrades to department.
• Prepares communications and presentations on system enhancements and delivers training to end users on system processes and functionalities.
• May oversee the activities of a team of IT support personnel including students.
• Researches complex questions/problems and finds solutions.
• Ensures long-term requirements of systems operations and administration are included in the overall information systems planning of the work group.
• Evaluates new products/technologies to determine impact on existing system configurations.
• Performs system integration tasks and creates tools to assist in the process.

• Work is performed by applying established standards independently through a broad and deep knowledge base of the University acquired from several years of experience in a particular area.
• Serves as a resource and guide to others in the department and/or University in questions of policy and procedural issues, precedents, etc.
• Typically supervises or oversees the work of other TAS and/or student employees.

• Performs job responsibilities through use of specialized tools, job experience, and established standards. Typically organizes, sets priorities, schedules, and reviews work of student workers or volunteers. Fully responsible for effectively and independently handling all job responsibilities within scope of authority.
• Decisions and problems are varied, often complex, and involve multiple constituencies, often with competing priorities.
• Coordinates resources from other areas within the University and externally in order to achieve the appropriate outcome. Exercises sounds judgment in dealing with confidential information and maintains appropriate level of discretion.

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