Intern - Teller & Lobby Support

SUMMARY:

This Intern provides hands-on experience in both teller operations and lobby coordination. The Intern will support customer transactions, deliver exceptional service, and assist with daily branch operations in a professional and welcoming environment.

JOB DUTIES AND ESSENTIAL FUNCTIONS:

• Greet customers and assist with general inquiries.
• Support teller line by processing simple transactions (e.g., check deposits, payments).
• Assist with account maintenance tasks such as address changes or debit card support.
• Manage lobby flow and direct customers appropriately.
• Answer and route incoming calls.
• Perform administrative duties (filing, scanning, mail sorting).
• Maintain a clean and organized work area.
• Follow all bank policies and procedures.
• Perform other duties and special projects assigned to support organizational objectives and enhance operational efficiency.

WORKING CONDITIONS:

• Air-Conditioned work environment.
• Consistent and timely attendance is required to ensure uninterrupted operational efficiency and exemplary service delivery.

PHYSICAL DEMANDS:

• Sit for extended periods of time.
• Walk, stand, bend, squat, twist, and reach.
• Simple grasping and fine manipulation.
• Extended keyboarding.

MINIMUM REQUIREMENTS:

• High School Diploma or currently enrolled student.
• Strong customer service and communication skills.
• Attention to detail and willingness to learn.
• Ability to maintain confidentiality.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

We are an Equal Opportunity Employer

TexasBank is committed to providing equal employment opportunities regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, compensation, benefits, training, disciplinary actions, layoff, recall, transfer, leaves of absence, and termination. Employees with questions or concerns about any type of discrimination in the workplace are encouraged to bring these issues to the attention of Human Resources.