International Sales Manager

As Sales Manager, I will assume full responsibility for the efficient operation of the Sales & Marketing department to provide exceptional products and services within brand operating standards. My key role is to drive the right business at the right price to ensure the resort achieves budgeted occupancy, rate and revenue.

The duties and responsibilities will include:

Revenue Generation & Market Development
Identify, qualify, and proactively solicit new business opportunities to achieve and exceed resort revenue targets.
Target high-potential accounts, markets, or segments through strategic account saturation and focused sales efforts.
Analyze market trends, competitor positioning, and economic indicators to effectively position the resort against competitors.
Develop and implement targeted sales action plans for key accounts and feeder markets.
Maximize revenue through creative packaging, upselling, and value-added offerings.

Client Engagement & Relationship Building
Build, maintain, and strengthen relationships with existing clients while continuously developing new business from potential customers.
Represent the resort during sales calls, familiarization trips, site inspections, and industry trade shows, maintaining the highest brand standards.
Deliver exceptional customer service throughout the sales cycle to ensure a seamless client experience and long-term loyalty.
Act as a key point of contact for travel trade, corporate accounts, event planners, and high-end leisure clientele.

Collaboration & Communication
Work closely with the Director of Sales & Marketing, Revenue, and Reservations teams to align sales strategy with broader commercial goals.
Maintain consistent communication with internal departments to ensure service excellence from sales to execution.
Manage relationships with key external stakeholders, including travel partners, DMCs, and tour operators.

Sales Administration & Reporting
Maintain and update an accurate and comprehensive client database to track performance, pipeline, and key activities.
Prepare detailed sales reports as required.
Ensure all client records, proposals, and contracts are accurate and up to date.