Investigative Coordinator (OIDD)

Job Responsibilities

Are you passionate about making a real difference in people's lives? Join our team at the Department of Behavioral Health and Developmental Disabilities (BHDD), Office of Intellectual and Developmental Disabilities (OIDD) where we are dedicated to providing compassionate and accessible care to our community. We are seeking two (2) Investigative Coordinators who are motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

• Successfully completes training and remains current with agency directives and standards for incident/administrative reviews per OIDD policy. Conduct on-site incident reviews primarily for people served by OIDD in Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF-IID). Completes reports per OIDD standards. Documents review findings in an electronic incident management system.
• Participates in OIDD's education/training efforts, including providing targeted technical assistance to Regional Centers. Attends quality management/risk management meetings as needed. Consults on cases, assignments, and other routine monitoring activities. Attends meetings to discuss workload, work performance, and concerns routinely.
• Establishes and maintains professional relationships with external agencies and organizations for the purpose of collaboration. Maintains professional work conduct and and adheres to confidentiality requirements. Conducts investigations ethically by adhering to compliance policies, procedures, and regulations. Establishes and maintains professional relationships with ICF-IID executive team, on-site administrative reviewers, and Consumer Support Coordinators for the purpose of collaboration.
• Reviews and analyzes ANE, Critical Incident, and Death reports for content and quality. Routinely monitor video footage to identify abuse, quality of care issues, and training needs.
• Demonstrates the ability to use current technology for communication, internal/external reports, and provision of productive work tools. Becomes familiar with location and access to pertinent data contained within Therap (Electronic Health Record), facility policies, and documents. Provides sound recommendations to team members to include training, improvements, and processes.
• Additional duties as assigned.

Minimum and Additional Requirements

A master's degree from an accredited college or university and one (1) year of work experience working directly with individuals with an intellectual disability or autism or a bachelor's degree and two (2) years of work experience working directly with individuals with an intellectual disability or autism. A valid drivers license.

Preferred Qualifications

Working knowledge of departmental, state, and federal standards, policies and regulations as related to the service and support of persons being served by OIDD. Ability to acquire and maintain certification to conduct administrative reviews per OIDD standards. Understanding of Person-Centered Practices/Person-Centered Thinking related to services for people with disabilities. Includes understanding of advocacy rights education, and behavior support principles. Ability to analyze situations, recognize problems, search for pertinent facts, and make appropriate decisions. Ability to independently identify work priorities and take necessary actions. Ability to demonstrate effective verbal, non-verbal, written. and electronic communication skills. Ability to establish and maintain effective working relationships. Evidence of professional manner and conduct.

Additional Comments

Employment Contingency: Employment is contingent upon our receipt of the following required pre-employment screenings: medical screening – to include a drug screening; background record checks (to include fingerprinting), South Carolina Department of Social Services’ Child Abuse and Neglect Central Registry screening, U.S. Department of Health and Human Services Office of Inspector General “List of Excluded Individuals/Entities” screening; South Carolina Department of Motor Vehicles Driving Record check; and a review of transcripts verifying educational credentials. We reserve the right to rescind an offer of employment in the event minimum requirements are not met to include positions that require certifications and/or licensure, your application is incomplete or inaccurate, or our review of your background uncovers information, including opinions of previous employers and references, which cause us to conclude, at our sole discretion, that you are not suited for the position.

Immunization: If this position requires the applicant to work directly with consumers of The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities, tuberculosis (TB) skin or blood testing must be completed prior to beginning employment. All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, Varicella and Hepatitis B prior to beginning employment.

State Disaster Plan: In accordance with the State's Disaster Plan, which includes hazardous weather, employees of The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities may be required to work in times of an emergency or disaster.

Employee Referral: The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities supports a Referral Incentive Reward and a Retention Bonus program. You may contact Human Resources for further information.

Supplemental Questions: Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The South Carolina Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities offers an exceptional benefits package for FTE positions that includes:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices*
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)