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IT Consultant Supply Chain- Concur
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Job ID: 40784 | Location: Airoli, Maharashtra, India
The purpose of this job role is to oversee Supply Chain related solutions, with a particular focus on the SAP Concur Travel & Expense System. This role involves defining, delivering, reviewing, and approving changes or enhancements to the application. Additionally, the position involves overseeing and evaluating new solutions, recommending necessary changes for support projects, and driving continuous improvements.
Responsibilities
- Take end-to-end responsibility for sub-domain owned product-related services.
- Deliver services and projects as agreed upon and in accordance with applicable SLAs (Service Level Agreements).
- Define, agree upon, and monitor services based on applicable KPIs (Key Performance Indicators).
- Lead and collaborate with other IT teams to expedite solutions.
- Work as an IT product owner in managing application process changes and developments.
- Define and maintain the product roadmap and architecture.
- Drive innovation and explore new solutions based on business needs or market trends.
- Provide ongoing support to users, addressing any issues or questions that arise and troubleshooting problems.
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