IT Junior Business Manager

Who are we?

Fulcrum Digital is a leading business platform and digital engineering services company. We partner with global companies from diverse industries: fintech, insurance, higher education, and e-commerce.

Founded in 1999, Fulcrum Digital has 1300+ employees, empowering 100+ global clients from its facilities in the US, LATAM, Europe and India. With expertise in digital transformation, machine learning and emerging technologies, we offer a consulting-led, integrated suite of enterprise-grade software products, services, and solutions.

The Role:

What you’ll do?

• 
  Analyze complex data sets to identify trends, risks, and opportunities aligned with IT strategy and business goals.
• Develop, maintain, and present clear, concise reports and visualizations for executive leadership.
• Support the CIO office with data-driven insights to inform decision-making and project prioritization.
• Maintain organized documentation and draft monthly newsletters, blogs, and stakeholder communications to ensure alignment.
• Prepare presentations and briefing materials for executive meetings.
• Serve as a liaison between IT and business teams, translating technology concepts (e.g., cybersecurity, operational support, tickets).
• Collaborate with IT, data teams, and business units to ensure data accuracy, integrity, and accessibility.
• Assist in monitoring key performance indicators (KPIs) and technology initiatives.
• Contribute to data governance and compliance efforts as needed.
• Manage 20+ spreadsheets simultaneously and create advanced Excel models using Pivot Tables, VLOOKUP, and Macros.
• Build dashboards and automate reporting processes, supporting future-state initiatives like API and system integrations.
• Handle ad hoc reporting and cross-functional special projects spanning program, finance, and IT strategy.

Requirements

• 5–7 years of experience in data analysis, business management, IT PMO, finance, or IT business analysis.
• Excel Super User with advanced proficiency in Pivot Tables, VLOOKUP, and Macros, and ability to manage large datasets efficiently.
• Strong proficiency in PowerPoint for executive presentations and Visio for workflow and process mapping.
• Experience with SQL queries, BI tools, and Cognos reporting, with familiarity in Power BI or Tableau preferred.
• Strong quantitative and statistical analysis capabilities.
• Excellent communication skills with ability to translate complex data into clear business insights.
• Ability to work independently with minimal supervision while managing shifting priorities.
• Familiarity with IT operations and terminology (e.g., cybersecurity, operational tickets, support processes).
• Bachelor’s degree in Finance, Mathematics, Business Analytics, Information Systems, or related field.
• Proven ability to reconcile, validate, and thoroughly quality-check work.
• Comfortable working onsite in the NY office.
• Highly organized, proactive, and detail-oriented.
• Thrives in a fast-paced, dynamic environment with evolving priorities.
• Strong understanding of technology operations and project management principles.
• Experience building dashboards and automating reporting processes.