IT Operations Engineer

Roles & Responsibilities: 

• Manage, maintain and troubleshoot Windows Server environments including installation, updates, roles and features, Active Directory, DNS, DHCP, and Group Policies.
• Provide support for Windows Desktop OS (Windows 10/11) including configuration, patching, and issue resolution.
• Work with virtualization platforms (VMware/Hyper-V) for administration and support.
• Administer Office 365 including user creation, license management, mailbox configuration, and email troubleshooting.
• Perform routine server and workstation maintenance, including monitoring, backups, and applying security updates.
• Troubleshoot LAN/WAN network issues and provide support for routers, switches, and firewall devices.
• Perform basic Linux administration involving updates, user management, system monitoring, and troubleshooting.
• Use PowerShell for basic automation, script execution, and administrative tasks.
• Provide end-user IT support through remote tools and on-site assistance.
• Maintain accurate documentation of IT procedures, configurations, incidents, and resolutions.
• Collaborate with the IT team to implement operational improvements, new solutions, and best practices.
• Continuously learn and upskill in areas such as networking, virtualization, cloud services, and automation.

Must have Skills: 

• Minimum 3 years of hands-on experience in IT support or system administration.
• Strong knowledge of Windows Server (2016/2019/2022) and Windows Desktop OS.
• Good understanding of Office 365 administration and cloud-based tools.
• Solid knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, routing, switching).
• Intermediate-level experience with Linux systems (Ubuntu, CentOS, etc.).
• Basic proficiency in PowerShell scripting.
• Strong troubleshooting skills across hardware, software, and network environments.

Good to have: 

• Basic understanding of cloud platforms such as Azure or AWS.
• Experience working with backup solutions and disaster recovery tools.

Personal Competencies: 

• Ability to work independently, handle multiple tasks, and prioritize effectively.
• Strong communication, interpersonal, and customer service skills.
• Willingness to learn new technologies and grow in advanced networking and systems operations.

Qualification:

• Bachelor's degree in Information Technology, Networking or a related field

Job Type: Full-time

Pay: Up to ₹1,057,732.54 per year

Benefits:

• Flexible schedule
• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Baner, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your total years of experience?
• What is your current CTC(in LPA) ?
• What is your Expected CTC(in LPA) ?
• What is your Notice Period(in days) ?

Experience:

• Microsoft Windows Server: 3 years (Required)
• Windows Operating system: 3 years (Required)

Work Location: In person