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IT Operations Project Manager

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Job Description Job Summary

Our client is seeking an experienced IT Operations Project Manager to oversee the planning, execution, and delivery of IT operations projects. The ideal candidate will have a strong background in managing IT operations projects, ensuring timely delivery, and meeting stakeholder expectations.

Key Responsibilities
  • Project Planning: Develop project plans, timelines, and resource allocation for IT operations projects
  • Stakeholder Management: Communicate with stakeholders, ensure expectations are met
  • Risk Management: Identify, assess, and mitigate project risks
  • Team Management: Lead cross-functional teams, ensure collaboration
  • Progress Monitoring: Track project progress, identify areas for improvement
  • IT Service Management: Ensure projects align with IT service management frameworks (ITIL)
  • Change Management: Implement changes to IT systems and processes
  • Problem Management: Identify and resolve problems that impact IT operations
Requirements
  • 5+ years of experience in IT operations project management
  • Strong knowledge of IT service management frameworks (ITIL)
  • Excellent communication and leadership skills
  • Ability to manage multiple projects simultaneously
  • Strong analytical and problem-solving skills
Technical Skills
  • Familiarity with IT operations management tools (ServiceNow, BMC Helix)
  • Knowledge of IT infrastructure components (servers, storage, networks)
  • Understanding of cloud computing platforms (AWS, Azure, Google Cloud)

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