IT Sales Coordinator (Graduate Fresher)

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Overview

Entry-level, full-time IT Sales Coordinator role focused on renewals management, customer communication, cross-functional coordination, data and reporting, and vendor management within IT Services and IT Consulting.

Responsibilities

• Renewal Management: Track upcoming renewals using ERP/CRM tools; prepare and send renewal quotes; coordinate with Account Managers or Sales Executives to close renewals in time; ensure on-time contract renewal to avoid service interruptions.
• Customer Communication: Serve as the point of contact for basic renewal-related queries; work with customers to address pricing, contract terms, or minor concerns.
• Cross-functional Coordination: Ensure all stakeholders are aligned on renewal terms and timelines.
• Data & Reporting: Maintain accurate records in ERP/CRM (like MS CRM/In-house Systems); report on renewal pipeline, closed renewals, and churn metrics; maintain and update the renewal data in internal tools.
• Vendor Management: Work with OEM and distribution teams as required; perform upfront renewal tracking with partners and submissions alongside the Sales team.

Qualifications / Skills

• Communication Skills
• MS Office
• Sales Coordination
• CRM Software
• ERP
• Team Player
• Order Processing
• Quotation Preparation

Location

Dubai, United Arab Emirates

Seniority Level

• Entry level

Employment Type

• Full-time

Industries

• IT Services and IT Consulting