IT Support Specialist

Job Description: IT Support Engineer

Location: Borivali (West), Mumbai – 400092
Job Type: Full-Time
Experience: 1–4 years (preferred)
Department: IT Support / Technical Operations

About the Role

We are looking for a proactive and technically skilled IT Support Engineer to handle day-to-day IT operations, user support, hardware/software troubleshooting, and system maintenance. The candidate should have hands-on experience in managing end-user systems and ensuring smooth IT functioning across the organization.

Key Responsibilities

• Provide first-level and second-level technical support to users.
• Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
• Troubleshoot hardware and software issues (Windows, MS Office, network issues, etc.).
• Manage and monitor LAN, Wi-Fi, routers, switches, and basic network infrastructure.
• Handle email configuration (Outlook/Thunderbird/Google Workspace).
• Regular system updates, antivirus monitoring, and security patching.
• Maintain IT asset inventory and documentation.
• Coordinate with vendors for repairs, AMC, and hardware procurement.
• Support for CCTV, biometric attendance systems, and office peripherals.
• Backup management and basic server support (if required).
• Ensure timely resolution of tickets and daily IT operations.

Candidate Requirements

• Graduate / Diploma in IT, Computer Science, or related field.
• 1–4 years of hands-on experience in IT support/desktop support.
• Strong knowledge of Windows OS, networking basics, hardware components.
• Good communication and problem-solving skills.
• Ability to work independently and manage multiple issues efficiently.
• Immediate joiners preferred (optional—add/remove as needed).

Salary Range

₹12,000 – ₹15,000 per month (Based on experience and skills)

Work Schedule

• Location: Borivali (W), Mumbai – 400092
• Working Days: Monday to Saturday
• Timing: Standard business hours

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person