IT Systems Administrator

Job Summary:
The IT Systems Administrator is responsible for maintaining and supporting the company’s internal technology systems. This role focuses on day-to-day administration of Microsoft 365 and related IT infrastructure, ensuring systems run smoothly and employees have reliable technology tools.
Key Responsibilities:

• Administer Microsoft 365 environments, including user accounts, email, Teams, SharePoint, and device management with Intune.
• Provide first- and second-level support for hardware, software, and network issues.
• Assist with onboarding and offboarding processes, including account setup, device provisioning, and access management.
• Maintain documentation of IT systems, configurations, and processes.
• Support basic security measures, including password resets, software updates, and endpoint protection.
• Collaborate with other IT staff to resolve system issues and improve efficiency.
• Assist with evaluating new tools and software to support business operations.

Minimum Education & Experience Requirements:

• Associate or Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
• 2–4 years of experience supporting Microsoft 365, Azure, or enterprise IT environments.
• Basic experience with Intune, Azure AD/Entra ID, and Microsoft Defender.

Special Requirements:

• Familiarity with standard IT support tools, ticketing systems, and basic troubleshooting techniques.

Knowledge, Skills, and Abilities:

• Solid technical knowledge of Microsoft 365, Windows operating systems, and networking fundamentals.
• Strong problem-solving and organizational skills.
• Effective communication and ability to work collaboratively with non-technical staff.
• Attention to detail and ability to follow IT procedures consistently.

Additional Desired Characteristics:

• Some exposure to VPN, endpoint security, or device management tools.
• Willingness to learn new technologies and participate in professional development.

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Other Duties:

• This job description is not all-inclusive; additional responsibilities may be assigned as required to meet the needs of the organization.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Work Location: In person