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JR2561721 NATIONAL CONSULTANT - DIGITALIZATION OF PATHWAY PLATFORMS

JOB_REQUIREMENTS

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Employment Type

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Company Location

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Salary

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Interested candidates should apply for the position following the link below.

Careers


Applications of those candidates will only be considered who will apply via link. the rozee applications will not be considered.

This consultancy is funded for a duration of 9 months.


Duties and responsibilities:

  • Design and Facilitate Consultations

o Develop consultation questionnaires for in-person discussions with Afghan communities, including legal professionals, community leaders, NGOs, and other relevant stakeholders in Pakistan and in complementary pathways destination countries

o Collaborate with UNHCR to design and deploy online surveys and alternative methodologies (e.g. cellphones, social media etc.) to complement in-person interviews.

  • User Research and Analysis

o Conduct focus group discussions (FGDs) and desk research to develop user personas and journey maps, including profiles and assessments of digital literacy levels.

o Work closely with project focal point and developers to translate concepts and help define interface and user requirements for intuitive user experiences.

  • Stakeholder Engagement
o Incorporate feedback from Afghan communities on the pilot tool throughout the stage of the project, including content development and testing.
o Briefing and collaborating with design and development teams on digital tool optimization.
o Ensure alignment with Accountability to Affected People (AAP) principles by promoting transparency, participation, and responsiveness throughout the process.
  • Mapping and Assessment

o Conduct a comprehensive mapping of existing legal services available to Afghans in Pakistan and selected receiving countries.

o Understand what tools, resources and networks the Afghan community in Pakistan is currently using to access information Map existing complementary pathways solutions for Afghans and engage with NGOs, lawyers and authorities in receiving countries to gather insights from refugees who have departed via third-country solutions.

o Gather and visualize relevant policies, procedures and forms related to exit/entry/stay from Pakistan to a range of third country options (must be disaggregated in AGD)

  • Review and Risk Analysis
o Review existing technology-based platforms relevant to the project to identify best practices and gaps.

o Undertake a risk assessment to identify potential risks in tool development (e.g., data protection) and propose mitigation measures.

  • Reporting and Recommendations

o Draft a final report summarizing key findings from surveys and consultations, including actionable recommendations.


REQUIRED SKILLS

User Researching,UX Designing,Universal Testing Machine,UI


TOTAL POSITIONS

1

POSTED ON

November 24, 2025

EXPIRY DATE

December 6, 2025

BUSINESS

UNHCR

CATEGORY

Product Development

JOB TYPE

Full Time/Permanent

MINIMUM EDUCATION

Bachelors

CAREER LEVEL

NOA

MINIMUM EXPERIENCE

5 Years(in managing data and information, including research, design, processing, analysis, and evaluation)

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