Scope:
The Key Account Manager (KAM) is responsible for leading and developing the commercial
relationship with a major strategic customer in the Automotive Coatings industry. This role drives
sustainable, profitable growth by defining a long-term regional account strategy, and ensuring the
highest level of customer satisfaction across all locations
Key Responsibilities:
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Act as the primary point of contact for the strategic account, building strong, trust-based
relationships across customer locations, functions, and leadership levels. -
Develop, own, and continuously refine a comprehensive account strategy focused on
sustainable growth, profitability, and long-term partnership. -
Lead pricing strategy and negotiate pricing agreements to ensure competitiveness and
margin targets. -
Negotiate commercial contracts at the regional level, ensuring compliant, mutually beneficial,
and strategically aligned terms. -
Facilitate effective communication and collaboration between global, regional, and local
teams such as local account managers, marketing, R&D, and lab. -
Identify and evaluate new business opportunities within the account, including product
introductions, new technologies, and expansion into new markets. -
Drive cross-functional initiatives to support innovation, technical collaboration, and customer
growth projects
Qualifications:
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Bachelor's degree or Master's degree in Business, Engineering, Chemistry, or a related field;
advanced degree is a plus. -
Proven experience (3-5 years) in account management, strategic sales, or commercial
leadership. -
Experience in the automotive and/or coatings industry preferred but not required.
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Strong negotiation skills with demonstrated success in strategic pricing and contract management.
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Excellent communication skills in English (both written and verbal).
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Strategic thinker with strong analytical abilities and a customer-centric mindset.
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Ability to influence and collaborate across cultures, regions, and functions.
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Willingness to travel to different sites.
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Other duties as assigned.
Physical Requirements:
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Ability to travel domestically 20-30%, potential for international travel.
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Ability to speak and interact with others for 90% of workday.
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Valid drivers' license and ability to drive