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Job Title: KPI KRI SPECIALIST -HR

Location: Irumbuppalam, Kollam, Kerala (On-site)
Employment Type: Full-time

About the Role

We are seeking a skilled and performance-oriented KPI KRI SPECIALIST -HR to oversee end-to-end HR operations and drive a robust performance management culture at our Irumbuppalam (Kollam) office.
This role is suited for someone with strong experience in KPI/KRI management, performance appraisal systems, competency mapping, and productivity enhancement across sales and operations teams.

If you are passionate about aligning people performance with business objectives and developing structured HR systems, this position offers an excellent opportunity to make a meaningful impact.

Key Responsibilities

  • Manage the full spectrum of HR operations, including recruitment, onboarding, payroll, attendance, and exit processes.
  • Develop, implement, and enhance performance management systems with a strong emphasis on KPI and KRI measurement.
  • Lead the goal-setting process, monthly performance reviews, and annual appraisal cycles.
  • Evaluate productivity across sales, operations, and support teams, and prepare detailed performance reports.
  • Ensure compliance with statutory requirements (PF, ESI, Gratuity) and support HR documentation and audit activities.
  • Identify training needs and coordinate capability-building programs based on performance insights.
  • Plan and execute employee engagement initiatives to strengthen workplace culture and employee retention.
  • Maintain accurate HRMS records, employee databases, and performance dashboards.

Requirements

  • Bachelor’s or Master’s degree in HR, Business Administration, or related discipline.
  • 2–5 years of HR experience, with at least 1 year focused on performance management, KPI/KRI tracking, or HR operations.
  • Strong understanding of PMS frameworks, KPI/KRI setting, scorecards, and productivity assessment.
  • Proficiency in HRMS platforms and MS Excel (VLOOKUP, Pivot Tables, dashboards preferred).
  • Excellent communication, analytical, and stakeholder management skills.
  • Must reside in or be able to commute daily to Irumbuppalam, Kollam.
  • Knowledge of Kerala labor laws and regional HR practices is an added advantage.

Why Join Us?

  • Opportunity to lead and enhance the company’s performance management function.
  • Collaborative, growth-oriented work environment.
  • Clear pathways for career development and professional advancement.
  • Meaningful role with direct influence on organizational culture and productivity.

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

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