Last Mile & E-Commerce Operations Professional

🚀 We’re Hiring: Last Mile & E-Commerce Operations Professional

Join our fast-growing team and play a key role in powering seamless delivery and customer experience across our e-commerce business.

Job Role :

1. Oversee daily e-commerce operations including order processing, fulfilment accuracy, product availability, and smooth coordination with warehouses and delivery partners.
2. Manage last-mile delivery performance by tracking SLAs, reducing delays, handling escalations, and ensuring seamless customer delivery experience.
3. Optimize supply chain workflows—inventory planning, inbound/outbound coordination, vendor follow-ups, and ensuring stock accuracy across channels.
4. Supervise warehouse activities such as picking, packing, receiving, dispatching, cycle counts, and ensuring SOP compliance and operational efficiency.
5. Handle customer service operations including inquiries, complaints, return requests, and communication with delivery teams to ensure high customer satisfaction.

Qualifications :

1.    2-5 years of experience in last-mile delivery, e-commerce operations, logistics, or fulfillment roles.

2.    Strong knowledge of delivery management systems, e-commerce platforms, and order processing tools.

3.    Excellent coordination skills with drivers, warehouse teams, and customer service teams.

4.    Ability to work in a fast-paced environment, manage peak periods, and handle time-sensitive operations.

5.    Strong Excel skills for reporting and operational tracking.

Ready to join immediately / Full -Time job

Salary will be discussed in Interview.

Send CV to info@yallatoys.com