Lead - 1st Shift (Warehouse Operations)

Position Summary

The 1st Shift Lead is responsible for supervising daily inbound and outbound activities, supporting warehouse associates, monitoring workflow, and maintaining high standards of safety, quality, and efficiency. This role works closely with supervisors and managers to ensure all shift goals are met.

Key Responsibilities

• Lead and support a team of warehouse associates during 1st shift operations

• Oversee picking, packing, receiving, replenishment, and order processing

• Ensure productivity standards and KPIs are met or exceeded

• Assist with training new associates and cross-training team members

• Maintain accurate reporting and documentation within WMS systems

• Monitor inventory accuracy and help resolve discrepancies

• Ensure compliance with all safety policies and maintain a clean work area

• Communicate operational updates to supervisors and management

• Perform hands-on warehouse tasks as needed to support the shift

Qualifications

• Previous warehouse experience required; lead or team-lead experience preferred

• Strong communication, leadership, and problem-solving skills

• Ability to train and motivate a team

• Experience with RF scanners and WMS systems (preferred)

• Comfortable working in a fast-paced environment

• Ability to lift up to 50 lbs and stand/walk for extended periods

• Reliable attendance and punctuality required