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 Credit Collection &ndash; The Process involves preparing and updating of aged debtor report with timely SOA and chasers to be rolled out. Need to Liaise with all the departments to resolve queries and make calls to end customers if required. Prepare cash forecast files for stakeholder review
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Oversee credit collection and portfolio activities by preparing aged debtor reports, issuing statements of account, and coordinating follow-ups across departments to resolve client issues. Engage directly with customers when needed while generating accurate cash forecasts for stakeholders, making a direct impact on the organization’s financial health.

Lead Assistant Manager-Order to Cash-Collections / Credit (Portfolio) Management

Credit Collection

Aged Debtor Report Preparation

Statement of Account (SOA) Management

Customer Communication

Cash Forecasting

Accounts Receivable

Debt Recovery

Stakeholder Management

Financial Reporting

Excel

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