Lead Barista

What you'll do:

Greet all guests in close proximity and make each feel important by providing a genuine welcome
Assist with the onboarding and training of new teammates.
Take food and beverage orders, enter them into the POS system and send them to the appropriate stations
Maintain product knowledge to inform guests of specials, answer questions about menu items, and make recommendations upon request
See to each guest’s special needs, including any allergies or dietary restrictions
Serve food and beverages to guests, preparing and garnishing dishes as directed
Create quality beverages consistently by adhering to all recipe and presentation standards
Adhere to state liquor laws and regulations; verify minimum age requirements for consumption of alcoholic beverages
Maintain products in an attractive and functional manner to support efficient drink preparation and promotion of beverages
Maintain revenue by preparing checks that itemize total costs + sales taxes and collect accurate payment from guests
Manage order times and inform guests and management of any delays in service
Properly wash and sterilize glassware, utensils, and equipment
Ensure immediate response is given to guest comments and concerns; inform your immediate supervisor and apply corrective measures when necessary
Maintain a high level of cleanliness in all areas, including counters, sinks, utensils, shelves, and storage areas
Ensure that all equipment is maintained in good, safe working condition and report all equipment problems to management
Maintain an increased awareness of safety issues throughout the property and keep abreast of safety and emergency procedures and OSHA requirements
Ensure open lines of communication with all departments and management via email, logbooks, meetings, etc., to ensure all needs of the outlet are met
Be available to fill in as needed to ensure the efficient operation of the outlet, as directed by the outlet manager

Who you are:

You have a High School Diploma or General Education Degree (GED)
You have a state-issued food handling + beverage certifications as required
You have 6+ months of related cafe or hospitality experience preferred
You can read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
You have the ability to speak effectively before guests and groups of co-workers
You can navigate and operate a computer and Point of Sale (POS) systems
You can apply concepts of math, including addition, subtraction, multiplication, and division

BENEFITS

We are proud to offer competitive wages and the following benefits for full-time employees:

Up to 3 weeks paid time off annually
50% off discount at most New Waterloo restaurants
Health, vision + dental benefits
401K matching
Paid holidays
Volunteer pay
Tuition reimbursement
Referral bonuses
Discounts at our shops, hotels + local partnerships

ABOUT NEW WATERLOO
New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.

New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will be accepting applications on an ongoing basis until a candidate is selected for this role.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Work Location: In person