Lead Certified Pharmacy Technician - Full Time

The Lead Pharmacy Technician is responsible for carrying out duties that assist licensed pharmacists manage a pharmacy. This involves carrying out clerical tasks such as answering the phone, stocking shelves, taking inventory, and filling prescriptions for the Pharmacist to double-check. They also have supervisory responsibilities and are held to a higher standard over other technicians.

Qualifications:

Certified Pharmacy Technician

Skills

• Professional communication skills with customers and co-workers
• Ability to manage, train and mentor Level 1-3 Pharmacy Technicians
• Proficient software and hardware use skills
• Advanced problem-solving and troubleshooting skills
• Use basic math skills to fill prescriptions and manage inventory
• Ability to maintain confidentiality of patient as well as co-workers
• Complete understanding of cycle and daily filling procedures
• Possess a time management and goal achievement mindset

Preferred Education/ Experience

• High School Diploma

• Experience reflects standards set forth in the Hometown Pharmacy Employee Handbook

Responsibilities:

Lead Pharmacy Technician General Responsibilities

• Provide excellent customer service
• Keep lines of communication open with Facilities Coordinator and Pharmacist Manager
• Manage pharmacy technicians from a team-oriented perspective
• Address and document struggles and triumphs with individuals
• Collaborate with other department coordinators
• Ensure pharmacy tasks and responsibilities in the filling area are being completed efficiently and accurately
• Train or delegate training on cycle and daily filling, Pioneer,, printing labels, MARs of cycle filling, printing delivery lists for cycles and ensure cycles are delivered on the assigned date
• Locate, count, package and label prescription drugs and supplies accurately and efficiently in compliance with local, state, federal, and company regulations
• Efficiently utilize robotic machines and accompanying software to package and check medications for accuracy
• Assist with inventory, placing orders, check in drugs and supplies, stock shelves, and remove out-of-date items from the inventory
• Resupply contingency boxes
• Sort and restock medications
• Assist all pharmacy technicians when needed
• Solve problems independently and collaboratively
• Manage scheduling for technicians
• Maintain workflow

Data Entry Team Leader General Responsibilities

• Keep lines of communication open with Managing Pharmacist
• Manage data entry employees from a team-oriented perspective
• Address and document struggles and triumphs with staff
• Collaborate with other department coordinators
• Efficiently and accurately input patient data and medication orders accurately into the pharmacy’s computer system
• Screen telephone calls for the pharmacist

• Communicate with medical facilities
• Communicate with prescribers and their agents to obtain refill authorization via phone and fax

• Solve problems independently and collaboratively
• Train, or delegate training, and assist all pharmacy technicians when needed
• Maintain workflow

Inventory General Responsibilities

• • Keep lines of communication open with Managing Pharmacist
  • Manage inventory specialists from a team-oriented perspective
  • Address and document struggles and triumphs with individuals
  • Collaborate with other department coordinators

• Monitor all ordering and returns

• • Supervise orders ensuring they are put away promptly and efficiently
  • Monitor NDC’s for best pricing

• Accurately and efficiently manage inventory, place orders, check in drugs and supplies, stock shelves, and remove out-of-date items from the inventory for return or destruction

• Resupply contingency boxes
• Back up filling pharmacy technicians when needed
• Solve problems independently and collaboratively
• Train, or delegate training, and assist all pharmacy technicians when needed
• Collaboratively work with Pharmacists using DEA guidelines to schedule and conduct inventories when required
• Ensure owes are filled
• Maintain workflow

Supervisory Responsibilities and Controls (Leadership role in the department includes, but is not limited to/ Level of supervisory oversight and guidance is):

• Oversee and guide Level 1 through Level 3 Pharmacy Technicians toward goals and everyday tasks that need to be accomplished
• Manage time and duties assigned by the Facilities Manager the Pharmacist Coordinator or their superiors
• Report to the Managing Pharmacist to receive details on tasks and goals that need to be focused on and accomplished

Expectations:

• Maintain and actively practice proper business ethics
• Exceeds standards set forth in the Hometown Pharmacy Employee Handbook
• Uphold an effective teamwork-oriented and friendly environment
• Stay current with continuing education requirements provided by Hometown Pharmacy through the Pharmacist’s Letter program

Physical Demands:

• Standing to process prescriptions
• Walking, bending and sometimes twisting to select bottles off shelves to fill prescriptions and to manage inventory
• Occasionally lifting totes of product
• Cleaning to maintain the work area