Lead Dispatcher

Teton Petroleum Transport (TPT) is currently seeking a Lead Dispatcher. This role will manage the dispatch team. TPT delivers fuel to over 40 states for a variety of customers and industries. The Company offers a competitive salary and benefits package.

The Lead Dispatcher will primarily be focused on:

• Ensure drivers are dispatched safely, legally, and efficiently.

• Monitor TA system (Fuel Shepard) throughout the day, even after business hours for late minute changes, additions, and cancellations.

• Approving loads in Freight books for accounting to invoice out.

• Experience with Fleet monitoring software.

• Responsible for organizing, scheduling, and dispatching CDL-A drivers in multiple markets.

• Ensure driver productivity through appropriate scheduling and planning.

• Efficiently route drivers (accounting for road conditions, time of delivery, area, etc.) and minimize lost revenue opportunities.

• Generate additional load opportunities to maximize daily load count.

• Ensure the dispatching system is accurate and up to date.

• Monitor driver progress and communicate concerns to Terminal Manager.

• Oversee and execute the daily hand-off between day and night crews

• Train new team members and provide ongoing training as situations and processes change

• Provide assistance as needed to other dispatchers on your shift

• Help the dispatch manager identify team needs and any process changes for the dispatch team as a whole

• Assist with workload balancing across dispatchers to maintain consistent service levels

• Actively support progress towards team goals and help present KPIs and reports to the team

• Be flexible with your shift to help with coverage as needed

The preferred candidate for the Lead Dispatcher will have the following:

• 3 plus years experience dispatching in a commercial fleet operation or related field.

• Strong verbal and written communication skills.

• Strong computer skills and able to learn company systems and processes.

• Adheres to the company’s values and ethical expectations.

• Able to effectively multitask.

• Strong customer service skills.

• Excellent attention to detail and organization.

• Sound understanding of DOT/FMCSA rules and regulations.