Lead Strategic Sourcing Analyst (Corporate Travel Management)

• Serve as an internal and external contact for travel related matters
• Provide guidance to employees of all levels on travel policies, booking tools, and best practices
• Deliver exceptional traveler support, resolving inquiries or issues quickly and professionally.
• Proactively manage relationships with regional travel suppliers, including airlines, hotels, visa and TMC partners.
• Negotiate competitive pricing, SLAs, and contract terms to ensure value and compliance.
• Support sourcing initiatives and run small to mid-size RFP events.
• Monitor vendor performance and ensure contractual terms are being met.
• Maintain and optimize content within the online booking tool (OBT) to align with travel and expense policies.
• Maintain complex tool integrations with HR and IT teams
• Provide user training and ensure smooth adoption of travel technologies.
• Produce and maintain monthly and quarterly travel dashboards for executive leadership review.
• Analyze travel spend, compliance, and booking trends to identify cost-saving opportunities to provide actionable insights to improve traveler behavior and enhance policy adherence.
• Be well informed of visa and tax regulations
• Create and manage travel communications via internal platforms
• Conduct regular training for employees, new hires, and bookers on travel tools and policies.
• Promote a culture of traveler awareness, compliance, and safety.

Qualification-

• Bachelor’s degree in Business, Supply Chain, Hospitality, or related field; or equivalent experience.
• 7+ years of experience in corporate travel operations, TMC servicing, or travel category support.
• Demonstrated vendor coordination and foundational negotiation skills across airlines, hotels, ground, and agency services.
• Project coordination and stakeholder communication skills; comfortable managing multiple priorities and deadlines.

Specialized Knowledge-

• Proficiency with travel platforms and hotel RFP tools; ability to administer content and troubleshooting issues.
• Strong background in TMC and Air categories in APAC region
• Vendor and category management
• Advanced Excel skills; experience with BI/visualization tools preferred.
• Understanding of duty‑of‑care programs, traveler security practices, and regional/global travel considerations.
• Solid PowerPoint skills to craft clear, concise updates for leadership.

Competencies-

• Customer Service & Issue Resolution
• Operational Excellence & Attention to Detail
• Analytical Thinking & Reporting
• Policy Compliance & Risk Awareness
• Collaboration & Communication
• Initiative & Continuous Improvement