Lead - Warehouse View Jobs

JD | Lead – Warehouse | Swiggy Assure

Ways of Working – Mandate 3:

Office / Field – Employees are expected to work from the office on all days out of their respective base locations.

About Swiggy Assure

Swiggy Assure is our premium, experience-focused vertical designed to offer the highest reliability, speed and quality across convenience categories. Warehouse excellence is a core business enabler for Assure, ensuring best-in-class availability and fulfilment SLAs for consumers.

Roles & Responsibilities

• Manage large, big-box, technologically advanced, high-end warehouse operations.
• Drive SOP, KPI creation and benchmarking for warehousing operations.
• Collaborate closely with cross-functional teams to meet overall business objectives.
• Ensure warehouse efficiencies, SLA adherence, FEFO & FIFO management.
• Own mid-mile logistics and distribution across network nodes.
• Plan and execute reverse logistics effectively.
• Identify root causes of inventory deviations through cause-and-effect analysis and implement corrective actions.
• Drive productivity, automation adoption and cost optimization across warehousing.
• Coordinate with Dark Store Operations for seamless movement and replenishment.
• Conduct stock audits, reduce shrinkage and strengthen governance mechanisms.
• Build and track peak-season operational calendar and manpower planning.
• Engage with internal stakeholders to solve operational bottlenecks and streamline processes.
• Lead continuous process improvement and scalable innovation initiatives.

Preferred Candidate Profile

• 
  3–4 years of experience managing multiple big-box, high-end warehouse & logistics operations.
• Experience in F&V (Fruits & Vegetables) supply chain is an added advantage.
• Strong analytical skills, communication skills & Excel proficiency are a must.
• Experience working with 3PL partners.
• Must have led large cross-warehouse teams; City Heads / Warehouse Heads will report into this role.
• Strong consumer-first mindset with a passion for building high-quality customer experiences.
• Demonstrated experience in warehousing planning, distribution & logistics at scale.
• Proven experience in forecasting, productivity planning & workforce allocation.
• Ability to build systems, processes and operational infrastructure for scale.
• Experience implementing lean methodologies, automation solutions & tech-driven improvements.
• Ability to problem-solve rapidly in a fast-scaling environment and drive outcomes through influence.

"We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by the law"