Learning Consultant

Channel Partner Consultant

Consultants act as SMEs for client learning programs (such as certification, tools, processes, training, and exams) and work with client and partner Technology, L&D and Business teams to drive partner capacity and capability aligned to business outcomes.

This is heavy consulting and not a role in instructional design, curriculum/content development or training.

Position description

Consultants are responsible for advising, guiding, scoping, developing strategic learning plans that align to channel partner business teams and their outcomes. Although this is a learning consulting role, having a strong ability to get buy-ins from senior business stakeholders and being able to showcase L&D is crucial to success. They establish and embed processes for learner journeys into partner organizations. Motivated, analytical, and strategic thinkers—who also have excellent stakeholder management skills and the ability to develop and execute plans—will succeed in this consultative role.

High-level skills and experience

• Strong consultative mindset and consulting skill set with a strong point-of-view on solutions.
• Strategic, ‘big picture’ thinking and connecting the dots.
• Ability to understand the ‘why’ along with the ‘what’ and ‘how’ of a partner need (i.e., well-rounded learning plans that drive business outcomes rather than just chasing headcount/numbers)
• Strong commercial awareness/business acumen of the client’s and partner’s business.
• Ability to align learning with client and partner ROI and business drivers.
• Thought leadership with new ideas, strategies, framework, processes.
• Executive presence with senior stakeholders
• Data analytics (ability to dig into trends and forecast) and data story telling.
• Technical prowess to pick up data/AI/cloud/technical knowledge.
• Excellent oral/written communication and presentation skills for business reviews with senior stakeholders.
• Highly collaborative across various business functions/senior stakeholder management.
Proactive and independent, ability to excel in a fast-paced environment while working from vision through execution.

Expected tasks and responsibilities.

• Execute frameworks to assess capability and capacity skill gaps.
• Conduct partner needs analysis (discovery and scoping at business, technical and learning levels)
• Enabling consulting conversations with business leaders in partner teams to understand their business drivers.
• Propose strategic learning plans to all internal and external stakeholders.
• Prescribe relevant learning based on scope and workload (such as certifications, solutions, products, etc.)
• Build custom partner learning plans, where required, based on the results of scoping/needs analysis and business priority.
• Monitor learner progress and detect any issues.
• Create and present Quarterly/Monthly Business Reviews with senior L&D/Business/Technology stakeholders
• Monitor and analyze learning stats for data-driven decisions.
• Explore business problems and create different solution models.
• Make recommendations for improvement and present to partners and internal stakeholders.
Develop and implement new procedures and/or training to support proposed changes.

Qualifications

We are looking for individuals with the following qualifications, skills, and experiences:

• 5+ years relevant experience being an L&D consultant or in any business facing consultant role driving outcomes.
• Bachelor’s degree in Engineering and Computer Science, or a related field (required)
• Masters candidates (preferred)
• Certifications in Data Engineering, AI/ML, Cloud platforms (preferred).
Channel partner/pre-sales/data & AI background encouraged.