Learning & Development Manager

Join to apply for the Learning & Development Manager role at Dusit Doha Hotel Dusit Hotel & Suites - Doha.

The responsibilities include:

• Controlling and monitoring the training budget.
• Analyzing training needs based on guest feedback and management comments.
• Organizing language classes, especially English for guest contact staff.
• Preparing the yearly training program.
• Maintaining training records for easy retrieval.
• Ensuring all mandatory training courses are conducted, such as fire prevention, fire drills, and food hygiene.
• Conducting corporate courses as directed.
• Designing training programs to develop employee skills.
• Providing training support to managers.
• Verifying suitable course participants with managers.
• Reviewing monthly training reports.
• Presenting training activities in monthly meetings.
• Verifying documents before submission to the Department of Skills Development for expense deductions.
• Monitoring training programs conducted by managers.
• Supporting internships and legal issues related to overseas trainees.
• Managing corporate training projects like Management Trainee and Executive Trainee programs.
• Coordinating cross-training with Dusit hotels and hotel visit programs with educational institutes.

Additional responsibilities include:

• Personal development and understanding training policies.
• Delegating training tasks.
• Controlling office expenses and promoting resource conservation.
• Maintaining grooming standards and cleanliness.
• Encouraging effective communication.
• Performing other duties as assigned.

Job requirements include a Bachelor's degree in Human Resources Management or relevant discipline, 2-3 years of hotel experience with a focus on training, good English communication skills, computer literacy, and professional interpersonal skills.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Human Resources

Industries

• Hospitality