Legal Admin & Chat Support Specialist

About Eminent4U Private Limited:

Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.

Job Purpose:

As a Legal Admin & Chat Support at Eminent4U Pvt Ltd, you are pivotal in fostering our customer support team. In this interactive role, you will engage with customers through web-based chat platforms, offering solutions, guiding product selection, and providing comprehensive support. Your communication will embody the company’s commitment to exceptional service, contributing to customer satisfaction and loyalty.

Responsibilities and KPIs:

• Provide real-time assistance and support to the team.
• Manage and maintain digital legal case files and records
• Prepare, format, and proofread legal documents and templates
• Perform accurate data entry into case management systems
• Track case progress and update internal systems accordingly
• Maintain document version control and filing structures
• Ensure all records are organised and audit-ready
• Support solicitors with document preparation and administrative tasks
• Assist in process standardisation and workflow improvements
• Coordinate with internal teams remotely to ensure smooth workflow
• Manage stakeholder communication by keeping all parties updated on workload and progress

Skills and Qualifications:

• Proficient in written communication with excellent typing skills.
• Proven experience in administrative or backend operations role.
• Strong attention to detail and accuracy.
• Proficiency in MS Office (especially Word and Excel).
• Ability to manage large volumes of data and documents.
• Strong organisational and time management skills.
• Ability to work independently with minimal supervision.
• High level of discretion when handling sensitive information.
• Strong problem-solving abilities and customer-centric focus.
• Proactive, with a willingness to learn and adapt to new tools and technologies.

Why Join Eminent4U Private Limited?

• Handsome Pay with other fringe benefits.
• Opportunity to work in a dynamic and inclusive environment focused on professional growth and employee satisfaction.
• Afternoon Shifts: starting from 02:00 pm till 11:00 pm PST.

Job Type: Full-Time | Permanent

Experience: at least a year of experience in similar capacity

Salary: Up to PKR 75,000 per month

Location: PECHS, Block-6, Karachi.

Email: careers@eminent4u.com

Job Type: Full-time

Pay: Up to Rs75,000.00 per month

Work Location: In person