Legal Intake Specialist

About Us

Lucrative Legal Group (LLG) is a fast-growing digital marketing agency that delivers high-performance advertising and SEO solutions to law firms, medical practices, and e-commerce brands. Our mission is to drive qualified leads and increase case value for our clients through cutting-edge marketing and client acquisition strategies.

Position Overview

We are hiring Intake Specialists to join our legal intake team, supporting law firms . This role is responsible for answering inbound calls, collecting critical case information, and professionally managing new client inquiries.

We are currently hiring for the following shifts:

• 2:00 PM – 10:00 PM (Western) In-Person

Key Responsibilities

• Answer inbound calls from prospective clients with professionalism and empathy
• Accurately document case details using internal systems and law firm CRM tools
• Conduct pre-qualification and case screening based on firm criteria
• Coordinate appointment scheduling or case follow-up as directed
• Collaborate with team leads to ensure intake quality and timeliness

Requirements

• Strong verbal and written communication skills
• Typing speed of 40+ WPM with high accuracy
• Reliable internet access (for remote work)
• Quiet and professional remote workspace
• Must be authorized to work in the United States

Preferred Qualifications

• Previous experience working in a legal or personal injury intake role
• Bilingual (Spanish/English) highly preferred

Additional Info

• Training provided on call handling, scripting, and legal intake procedures
• Company-provided phone system for all communications
• Opportunity for long-term growth and advancement within a rapidly scaling agency

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• Health insurance
• Paid time off

Work Location: In person